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The University of Nicosia invites applications for the role of&nbsp;Librarian&nbsp;for our upcoming&nbsp;Athens campus. This role is instrumental in delivering high-quality library services to students, faculty, and staff, while promoting academic success and fostering information literacy within the university community. *Subject to meeting all regulatory and legal requirements in Cyprus and Greece. Key Responsibilities: Library Services &amp; User Support<ul><li>Deliver in-person library services and assist users with understanding library systems and resources.</li><li>Provide guidance on library use, circulation procedures, and access to both digital and physical collections.</li><li>Conduct library orientation sessions and user training workshops.</li></ul>Library Administration &amp; Development<ul><li>Collaborate with the Director of Libraries at the main campus in Nicosia to ensure quality and consistency of services.</li><li>Maintain and update library policies, informational materials, and operational procedures.</li><li>Liaise with other departments for library-related needs, including resource purchase requests.</li></ul>Cataloguing &amp; Resource Management<ul><li>Create and maintain bibliographic records in the library management system, using international cataloguing and classification standards.</li><li>Coordinate circulation services with internal and external libraries.</li></ul>Communication &amp; Outreach<ul><li>Develop and manage content for the library's social media platforms and website.</li><li>Support the development, analysis, and improvement of user satisfaction surveys.</li></ul>Team Support &amp; Special Projects<ul><li>Assist in the training of new library staff as needed.</li><li>Participate in library-related initiatives and special projects as assigned by the Director of Libraries.</li></ul>Qualifications: Education<ul><li>Bachelor’s degree in Library and Information Science or a related field is required.</li><li>Master’s degree is preferred.</li></ul>Experience<ul><li>At least 2 years of experience in a university library setting is considered an advantage.</li></ul>Skills and Competencies<ul><li>Familiarity with integrated library systems, cataloguing standards, and procedures.</li><li>Strong communication, organizational, and customer service skills.</li><li>Competence in user education and digital outreach.</li><li>Fluency in both Greek and English.</li></ul>Personal Attributes<ul><li>Commitment to student-centered service delivery.</li><li>Collaborative, proactive, and adaptable approach.</li><li>High attention to detail in a dynamic academic environment.</li></ul>

Librarian

The University of Nicosia invites applications for the role of&nbsp;Student Affairs Officer&nbsp;for our upcoming&nbsp;Athens campus. This role is central to enhancing the student experience by offering a broad range of support services, coordinating developmental activities, and promoting student wellbeing and engagement within the university community. *Subject to meeting all regulatory and legal requirements in Cyprus and Greece. Key Responsibilities: Student Support Services<ul><li>Provide holistic support to students to enhance their academic, personal, and social development.</li><li>Assist students in adapting to university life and integrating into the campus and local community.</li><li>Assist students in securing accommodation.</li><li>Address and manage student concerns and complaints in a confidential, respectful, and solution-focused manner.</li></ul>Student Engagement &amp; Activities<ul><li>Initiate, plan, and implement projects independently and collaboratively.</li><li>Organize orientation sessions, welcome events, workshops, and seminars for new students.</li><li>Plan and manage extracurricular activities, including cultural, social, academic, and sports events.</li><li>Support and advise student clubs, encouraging student involvement and participation in university life.</li></ul>Career and Skills Development<ul><li>Coordinate career development events and activities such as seminars, workshops, guest speaker sessions, and networking opportunities.</li><li>Provide guidance and support for students’ professional and personal growth.</li></ul>Collaboration &amp; Reporting<ul><li>Work closely with academic and administrative departments to support students’ overall success.</li><li>Prepare reports, evaluate student welfare services, and recommend improvements as needed.</li></ul>Qualifications: Education<ul><li>Bachelor’s degree in Communication, Public Relations, Marketing, Business, Education, Psychology, Social Work or in any other related field.</li><li>Master’s degree preferred.</li></ul>Experience<ul><li>Minimum of 3 years’ experience in student services, student affairs, or student development.</li></ul>Skills and Competencies<ul><li>Excellent interpersonal and communication skills.</li><li>Proven experience in event organization and student support programs.</li><li>Ability to work effectively with diverse student populations.</li><li>Strong IT proficiency.</li><li>Familiarity with emerging technologies, including AI tools.</li><li>Fluency in both Greek and English.</li></ul>Personal Attributes:<ul><li>Strong commitment to student success, inclusion, and wellbeing.</li><li>Empathy, emotional intelligence, discretion, and a solutions-oriented mindset.</li><li>Passion for fostering a positive campus culture and student-centered environment.</li><li>High professional ethics, especially in handling sensitive student information.</li></ul>

Student Affairs Officer

&nbsp;For our Operations in Greece we are currently looking for a&nbsp;Product &amp; Propositions Marketing Specialist&nbsp;to join our Marketing team.&nbsp;This role requires a strategic thinker with strong execution skills, able to work in a fast-paced environment. The ideal candidate will possess deep knowledge in the payments industry, experience with Product Propositions Strategy &amp; Development, and the ability to eﬀectively communicate in both Greek and English.Responsibilities<ul><li>Definition of the product propositions and strategies for the overall Payments portfolio / initiatives, according to Nexi Group guidelines to offer best in class solutions to our merchants.&nbsp;</li><li>Owner of the product Payments propositions end to end process from conception, development and delivery to reporting, including pricing &amp; go to market plan and execution.&nbsp;</li><li>Define and deliver seasonal offerings addressing the needs of merchants’ payments solutions.&nbsp;</li><li>Be the point of contact and main stakeholder with our partner bank and Group merchant acquiring functions and collaborate with key stakeholders, including sales, operations, marketing, and technology teams, to develop a prioritised product propositions roadmap.&nbsp;</li><li>Partner with compliance, legal, and risk teams to ensure all solutions adhere to regulatory requirements and industry standards.&nbsp;</li><li>Monitor product performance through key performance indicators (KPIs) and metrics (incl. economics in collaboration with CFO team) and market penetration monitoring, making data-driven decisions to enhance user experience and drive growth.&nbsp;</li><li>Drive the adoption of new features and customer experience improvements by working closely with sales, account management, and customer support teams.</li><li>Owns and analyzes&nbsp;customer data (NPS customer analysis, complaints, social media comments, etc.) from all available sources (Customer feedback and Operational data reports) regarding experience and level of service.</li><li>Accountable for prioritizing and coordinating CX interventions, ensuring stakeholder engagement and contribution towards an optimal customer experience at all touchpoints.</li><li>Conduct the monthly competition report of the overall merchant payments category, including POS terminals, e-commerce solutions and payments propositions.</li><li>Stay updated with industry trends, emerging technologies, and competitor strategies to identify opportunities and guide product proposition roadmaps.&nbsp;</li><li>Preparation of product and services pitch and presentations.&nbsp;</li></ul>Requirements<ul><li>Bachelor and/or Master Degree in Marketing, Business or Finance field&nbsp;or/and product design</li><li>4-5 years of experience in the same (Fintech / Payments) or relevant industry (Telcos), with proven experience in product propositions strategies/ analysis</li><li>Proven experience in product proposition offerings and pricing models and analysis&nbsp;</li><li>Strong experience in a dynamic product propositions management role</li><li>Proven experience overseeing all elements of the product development lifecycle</li><li>Highly effective cross-functional team management</li><li>Previous experience delivering finely-tuned product marketing strategies</li><li>Exceptional writing and editing skills combined with strong presentation and public speaking skills&nbsp;</li><li>Excellent verbal and written communication skills in English (Italian language will be considered as an asset)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Other Skills<ul><li>Strong leadership skills and the ability to work with multiple stakeholders from within and outside the organisation</li><li>A real self-starter personality with strong analytical skills, demonstrating expertise in devising best in product and propositions initiatives as well as delivering results at scale.</li><li>Excellent presentation and stakeholder management skills.</li><li>Results oriented, problem solver and able under your own initiative and navigate effectively through ambiguous situations.</li><li>Accountable for delivering the assigned projects end2end with minimal guidance.&nbsp;</li></ul>What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Hybrid&nbsp;way of working</li><li>Medical&nbsp;benefits including Life &amp; Health insurance, Annual Check Up&nbsp;</li><li>Company Blood Bank</li><li>Meal&nbsp;Vouchers</li></ul>

Product & Propositions Marketing Specialist

Just think of all the virtual shopping platforms, online stores, digital wallets, QR code payments and the contactless payment technology that stands behind them; this is all technology we use daily, the technology that will mark our future.&nbsp;By joining our team, you will be shaping the future of digital payments with us, working in a modern, innovative, and ever-changing environment. As we come from the merger of numerous companies globally, the opportunity to grow, learn and share expertise with colleagues across the whole organization, is enormous.If you join us in the role of&nbsp;AML Analyst, this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package&nbsp;</li><li>Pension Plan</li><li>Medical Plan (Life &amp; Health Insurance) for you and your dependents&nbsp;</li><li>Annual Check Up&nbsp;</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid way of working</li><li>Equipment needed for the role</li><li>Company Blood Bank</li><li>Corporate Events</li></ul>&nbsp;About your future role&nbsp;We are seeking for&nbsp; an experienced Analyst to join our Compliance &amp; AML team. As an AML Analyst you will participate in the analysis and assessment of the company’s ML/TF risks and the &nbsp;strategic configuration and utilization of the AML system, taking into consideration the provision of the current relevant regulatory framework and best practices. &nbsp;This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. The position plays a vital role inside the Compliance Department as per daily AML routines but also contributing to the department’s strategic plans. .Your local team will be based in Athens, Greece.Your key responsibilities in this role will be to:<ul><li>Ensure the proper implementation of the AML/CFT Policy across the Company.&nbsp;</li><li>Develop and maintain a risk assessment framework for products, services and clients related to money laundering.</li><li>Detect, investigate and report suspicious activities to the competent authorities in an efficient and timely manner, such as the Financial Intelligence Unit (FIU).</li><li>Coordinate and resolve audit, regulator and merchant inquiries related to AML topics.</li><li>Conduct analysis and investigation of the alerts generated from the AML transaction monitoring system and identify potential suspicious or unusual activity.</li><li>Perform statistical data analysis to optimize the parametrization of the AML system.</li><li>Provide advice and guidance to all Departments across Nexi Payments Greece, by establishing clear accountabilities, roles and responsibilities so as to better manage AML risks.</li><li>Support the development, implementation, and maintenance of relevant AML Policies and Procedures.</li><li>Support the development of robust AML Training Program and conduct trainings if needed for different Teams to raise awareness on ML/TF risks.</li><li>Cooperate with Government Agencies (such as Tax Authorities, Banks, Judicial Authorities) regarding lawful requests for information resulted during their investigations.</li></ul>&nbsp;What makes you the best person for this job?&nbsp;Now while you are reading about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.Qualifications needed to be successful in this role:<ul><li>5+ years of experience in an AML or Compliance role in the financial services/ payment industry.</li><li>Deep knowledge of AML laws and regulations in Greece and the European Union, as well as best practices.</li><li>Previous proven working experience in Digital Payments area will be required.</li><li>Bachelor's and/or Master’s in Accounting, Finance, Economics or related fields.</li><li>Excellent command of English &amp; Greek language (verbal &amp; written communication).</li><li>Organized team player with a positive “can do” attitude and with that a determination to succeed in a challenging and competitive environment.</li></ul>Additional skills and experience that would make you stand out:<ul><li>Analytical and critical thinking combined with data-driven and willingness to learn attitude.&nbsp;</li><li>Attention to detail and the ability to work as part of a team.</li><li>Result oriented, problem solver able to work under pressure and deliver within set deadlines.</li><li>Ability to communicate effectively with all hierarchy levels within the organization.&nbsp;</li><li>AML/CFT acquired Certifications shall be considered as a plus&nbsp;</li></ul>Apply now!&nbsp;By simplifying payments and enabling people and businesses to build closer relationships and grow together, we bring change to the lives of everyone around us. Joining us means becoming part of the international team that actively creates an easier tomorrow for every citizen, bank, and business.If this is the right job for you, we would love to hear from you!&nbsp;We will review all applications ongoing and close the position as soon as a new team member has been found. We are committed to creating a diverse culture in which talents from all walks of life can feel like they truly belong. By reading about this job opening, you are one step closer to getting there.&nbsp;&nbsp;Discover Life at Nexi We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our&nbsp;<a target="_blank" rel="nofollow" href="https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard.">Life at Nexi</a>&nbsp;page.Diversity and Inclusion at Nexi We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.&nbsp;Your Next Step Starts Here If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!&nbsp;

AML Analyst

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of&nbsp;Security by Design Architect,&nbsp;this is what you can expect from us&nbsp;(LEAVE ONLY APPLICABLE PERKS AND BENEFITS):<ul><li>Attractive salary and an overall competitive package</li></ul>+ info about Transportation subsidy, Meal allowance, Easter bonus, Christmas bonus, Gift cards, Benefits for children, Annual leave bonus, Extra salaries<ul><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Home equipment allowance</li><li>Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)</li><li>Private health insurance</li><li>Healthcare cost reimbursements</li><li>Sponsored sports activities</li><li>Voluntary pension fund (company-sponsored retirement plan or pension)</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleAs our Security by Design Architect in the Secure Design team, you will be part of the Group Security by Design &amp; Delivery (SDD) department, within the Group CISO Area of the Nexi Group. The SDD is international and operates at the Nexi Group level, with a mission to ensure that security requirements are integrated into all Projects across the Group (Business and other), as well as to manage Security Projects and Delivery of the Group CISO Area. SDD consists of two Teams: Secure Design team and Security Delivery team. Secure Design team is powered by our Security by Design Architects, who are located in different European countries with Nexi Group presence.&nbsp;Your key responsibilities in this role will be:<ul><li>Proactively contribute to Secure Design and its initiatives, related internal processes and methods, and drive target outcomes in line with defined strategies.&nbsp;</li><li>Ensure the definition, cost estimation and integration of security requirements into IT projects, as part of the Security and Privacy by Design process&nbsp;</li><li>Act as an interface for the Group CISO Area and coordinate various stakeholders</li><li>Conduct security reviews of technical architecture designs and related artefacts.&nbsp;</li><li>Represent Security by Design &amp; Delivery in the Technical Design Authority (TDA) process.</li><li>Support other tasks, in line with agreed priorities.</li><li>&nbsp;</li></ul>What makes you the best person for this job?As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>University degree, preferred in IT domain.&nbsp;</li><li>Excellent command of English and Italian language (both written and spoken)</li><li>Proactivity and ability to work both individually and as part of a team, in an international environment.&nbsp;</li><li>5+ years of experience in information security principles and technologies.&nbsp;</li><li>Excellent understanding of security frameworks, architecture, and engineering principles.&nbsp;</li><li>Good understanding of privacy, business continuity and disaster recovery principles.&nbsp;</li><li>Good understanding of physical security principles and good practices.&nbsp;</li><li>Good spoken and good written communication skills, including report writing for different audiences.&nbsp;</li><li>Analytical skills with attention to details.&nbsp;</li><li>Problem-solving skills with ability to generate concrete and applicable solutions under minimum supervision.&nbsp;</li><li>Ability to work in a fast-paced environment with concurrent activities, changing priorities and strict deadlines.&nbsp;</li><li>Ability to drive and improve areas which may involve collaboration with different teams.</li></ul>Additional skills and experience that would make you stand out:<ul><li>Understanding of highly regulated environments, ideally in financial sector (e.g. PCI, GDPR, NIS, DORA)</li><li>Relevant security and project management certifications are considered as a plus</li><li>Word processing applications, spread sheet and presentation applications.&nbsp;</li><li>Adaptability and flexibility, Growth Mindset</li><li>&nbsp;</li></ul>

Security by Design Architect

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of&nbsp;IT Operator,&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package</li><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Equipment needed for the role&nbsp;</li><li>Private health insurance</li><li>Voluntary pension fund&nbsp;</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleYour key responsibilities in this role will be:<ul><li>Working as a member of the Batch management team &amp; performing duties to operate CMS Consoles, File Transmission Servers,</li><li>File Transmission Applications</li><li>Ensuring job scheduling, transmission processing and data Processing</li><li>Reporting documentation and backup operations</li><li>Event management</li><li>System Monitoring – Alerting procedures</li><li>Performing defined tasks per documented instructions/processes</li><li>Responding to incoming telephone calls, email and concluding inquiries from internal/external (clients) personnel</li><li>Making appropriate changes to the documentation, as needed</li><li>Following security requirements set by corporate and global policies</li><li>Working effectively based on instructions &amp; manuals</li><li>Acting independently to manage and coordinate resolution of issues</li><li>Facilitating controlled changes to the environment to ensure accordance with corporate standards and procedures &nbsp;</li></ul>What makes you the best person for this job? As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>Bachelor Degree at Information Technology and/or Certifications or equivalent or 0 - 3 years of related technical experience</li><li>Excellent computer literacy</li><li>Very good command of English language</li></ul>Additional skills and experience that would make you stand out:<ul><li>Ability to learn quickly and understand internal business processes/functions and procedures</li><li>Ability to work on 24/7 rotation shifts</li><li>Good understanding of the key processes in the business and the business rules that impact the development and/or implementation of information systems.</li><li>Ability to work under medium supervision with management and technical groups within the functions they support</li><li>Good communication skills</li></ul>Life at Nexi Discover more about us and what it's like to be part of Nexi by visiting this page:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard">https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard</a>. Learn about our values, meet our communities, and see how we are shaping the future of digital payments together. Apply now!If this opportunity resonates with you, we'd love to hear from you!Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!

IT Operator

Are you looking to kick off your career journey?Do you like the idea of joining the European PayTech?If so, you are at the right place!Our graduate program offers you the chance to create your unique career path within our diverse international team, operating in more than 25 countries. Rotate among different departments, learn from experienced professionals, and make a difference by working on real business cases.&nbsp;About the programOur Graduate Program is more than a learning path - it's a journey where you will work on real business cases and have a direct impact on business results.What can you expect?<ul><li>Permanent position in one of the business departments from the start of your employment.</li><li>Two rotations between different business departments during the 12-month program.</li><li>Project Management and Communication training path after the first six months.</li><li>Continuous learning and skill improvement through structured training sessions at our Digital PayTech University.</li><li>Opportunity to develop business ideas, implement them, and build your network of stakeholders within a group of highly skilled business leaders from all over Europe.</li></ul>What makes you stand out as the ideal participant for this program?If you see yourself in the description that follows, you should definitely take the first step and apply!<ul><li>You have a master's degree in Engineering, STEM or Economics &amp; Business graduated within the last 12 months or will graduate in 2025.</li><li>You are a career starter with no more than one year of working experience.</li><li>You are fluent in English and in the local language of the country you are applying for (any additional language is beneficial).</li><li>You can easily imagine working in an international environment and actively collaborating with colleagues from all over Europe (if you have study or work-related international experience from abroad, that will be considered a beneficial qualification).</li><li>You are committed to your work, have an exciting university career with proven great results, enjoy learning new things, feel confident to own projects by yourself and like being part of a team.</li><li>For you, formal training is a starting point - you always look for more and want to make a difference in everything you work on.</li></ul>&nbsp;Apply Now!Don't miss out on this amazing opportunity. Apply today and discover what's in it for you!We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong. By applying to our Graduate Program, you're one step closer to joining us.We're excited to learn more about you!

Graduate in IT Greece

Graduate in Product

If you join us in the role of&nbsp;IT Program Manager,&nbsp;this is what you can expect from us&nbsp;:<ul><li>Attractive salary and an overall competitive package</li></ul>+ info about Transportation subsidy, Meal allowance, Easter bonus, Christmas bonus, Gift cards, Benefits for children, Annual leave bonus, Extra salaries<ul><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Home equipment allowance</li><li>Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)</li><li>Private health insurance</li><li>Healthcare cost reimbursements</li><li>Sponsored sports activities</li><li>Voluntary pension fund (company-sponsored retirement plan or pension)</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleWe are looking for an ambitious and energetic&nbsp;IT Program Manager&nbsp;to lead a transformational, high-impact program that is central to our organization’s future success. You will oversee the program’s implementation while ensuring budget control, cost efficiency, and effective resource management.&nbsp;Your key responsibilities in this role will be:<ul><li>Transformational Program Management:&nbsp;Oversee the end-to-end delivery of a strategic transformation program, ensuring alignment with the company’s objectives and priorities.</li><li>Collaboration Across Leadership:&nbsp;Work closely with the Head of Transformation Office, the Head of IT PMO, and other key stakeholders to ensure seamless coordination and alignment of goals.</li><li>Budget and Financial Oversight:&nbsp;Take responsibility for the financial aspects of the program, including monitoring project budgets, controlling costs, and ensuring efficient use of resources.</li><li>Stakeholder Engagement:&nbsp;Act as a central point of contact for senior leadership, program teams, and external partners, ensuring transparency, alignment, and effective communication.</li><li>Performance Tracking:&nbsp;Define key performance indicators (KPIs) for the program, monitor progress, and ensure timely and quality delivery of outcomes.</li><li>Risk and Change Management:&nbsp;Proactively identify and mitigate program risks, and manage change initiatives effectively to minimize disruptions.</li><li>Resource Optimization:&nbsp;Coordinate with PMO and other teams to ensure appropriate allocation of resources and alignment with capacity planning strategies.</li><li>Governance and Compliance:&nbsp;Ensure adherence to governance frameworks and best practices, driving consistency and accountability across the program.</li></ul>&nbsp;What makes you the best person for this job?As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>Proven experience as a Program Manager&nbsp;or in a similar leadership role, managing transformational, enterprise-level programs.</li><li>Strong expertise in budget management, financial oversight, and cost control within complex programs.</li><li>Deep understanding of program and project management methodologies (e.g., Agile, Waterfall, hybrid) and tools (e.g., Jira, ServiceNow, MS Project).</li><li>Exceptional communication and stakeholder management skills, with the ability to build trust and influence at all organizational levels.</li><li>Experience working in cross-functional teams and managing relationships with multiple senior leaders.</li><li>Proven ability to manage risk, change, and uncertainty in large-scale initiatives.</li><li>Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree is preferred.</li><li>Relevant certifications (e.g., PMP, PgMP, Agile certifications).</li><li>Excellent command of Greek and English.</li></ul>Additional skills and experience that would make you stand out:<ul><li>Experience managing strategic programs in the payments industry&nbsp;or technology sector.</li><li>Familiarity with transformation initiatives and change management frameworks.</li><li>Demonstrated ability to align program outcomes with strategic business goals.</li><li>High resilience and organizational skills to perform effectively in a dynamic, fast-paced environment.</li><li>Experience with capacity planning and resource optimization in large, cross-functional teams.</li></ul>

IT Program Manager (m/f/d)

As a&nbsp;Client Service Manager, you’ll join a collaborative and forward-thinking team based in Krioneri.&nbsp; About Your Future Role In this position, you will:<ul><li>Managing the entire lifecycle of Change Requests under his/her&nbsp;responsibility</li><li>Managing relations with the customer for problems concerning the service&nbsp;trend</li><li>Providing support in addressing the maintenance needs for the company’s services or the customer, managing relations/communication with the&nbsp;customer</li><li>Managing relations with the customer for evolutionary and corrective maintenance&nbsp;activities</li><li>Management&nbsp;of&nbsp;customer&nbsp;relations&nbsp;in&nbsp;the&nbsp;event&nbsp;of&nbsp;an&nbsp;incident escalation</li><li>Managing complaints received from customers</li><li>Managing reimbursements and penalties</li><li>Managing responses to customer requests</li><li>Verifying the progress status of open problem tickets to provide feedback to the customer, where necessary</li><li>Managing technical committee meetings with customers to analyze the trend of service levels and discuss the progress status of requests</li><li>Providing support to the audit process initiated by customers, in collaboration with the departments involved</li><li>Providing support to the Account Management office in preparing offers</li><li>Providing support in defining the methods of managing customers in terms of technical committees, work progress meetings, acceptance tests, etc.</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>3+ years of experience in a similar role</li><li>Experience in the banking or payment sector would be considered as an advantage</li><li>Project Management experience especially in managing software related projects. A relevant certification would be considered as a plus.</li><li>Good understanding of IT systems</li><li>Bachelor’s degree holder or equivalent</li><li>Computer literacy (MS Office)</li><li>Excellent command of the English language</li><li>Excellent communication and organizational maneuvering skillset.</li><li>Strong collaborative skills with customers, vendors and internally.</li></ul> Good to Have Skills:&nbsp;<ul><li>Strong interpersonal, written and verbal communication, presentation and organizational skills</li><li>Strong customer orientation</li><li>Problem-solving attitude, with strong adaptability skills.</li><li>Ability to multitask and fast shift priorities if needed.</li><li>Ability to work under minimum supervision upon assigned tasks</li><li>Be able to work independently with minimal supervision using contractual agreements and company policies and procedures as guidelines</li><li>Must be able to determine root cause and resolution of issues in a timely manner</li></ul>Even if you don’t check every box,&nbsp;your unique potential and willingness to learn&nbsp;could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Life and Medical benefits&nbsp;including Life &amp; Health Insurance, Annual Check Up &amp; Direct Medical Assistance programme</li><li>Ticket Restaurant&nbsp;Vouchers&nbsp;</li><li>Hybrid&nbsp;working model</li><li>Company Blood Bank</li></ul>Discover Life at Nexi We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our&nbsp;<a target="_blank" rel="nofollow" href="https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&amp;utm_medium=job-openings&amp;utm_content=standard.">Life at Nexi</a>&nbsp;page.Diversity and Inclusion at Nexi We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.&nbsp;Your Next Step Starts Here If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!&nbsp;After you submit your application, it will be evaluated by Nexi Greece's Human Resources Department and, if your academic and professional profile meets the requirements of the position in question, we will contact you to schedule a personal interview.Your Personal Data will be processed by Nexi Greece in its capacity as Data Controller, according to the information you will find available in the below link;https://www.nexigreece.gr/content/dam/nexigreece/download/privacy/EN-nexi-greece-processing-services-candidates-privacy-notice.pdf

Client Service Manager

Θέσεις Εργασίας Αττική - Σελίδα 85

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