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As a new joiner, you will be placed within Alpha Bank’s Wholesale Banking Business Areas, where you will have the opportunity to collect, analyze, and assess financial data related to Business Customers. You will also support key operations related to relationship management for Customers under the responsibility of the respective Business Areas.Depending on your knowledge and skills, you may follow a development track across various domains, such as Corporate and Investment Banking, Commercial Banking, Wholesale Trade Lending, and Transaction Banking.&nbsp;&nbsp;What You Will Be Doing&nbsp;<ul><li>&nbsp;&nbsp;&nbsp;Assessing and processing financial statements and investment plans of large corporate Customers and Small and Medium Enterprises (SMEs).</li><li>Collaborating with the financial departments of corporate Customers for the collection of financial data.</li><li>Collaborating with the other Business Areas of the Bank, the Branch Network and the Alpha Bank Group Companies for the implementation of the decisions made by the Credit Committees of the Bank.</li><li>Reporting on the portfolio of the Business Area concerned.&nbsp;</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s and/or a postgraduate degree in Economics, Finance, Mathematics, Business Administration or in any other related field.</li><li>Previous work experience in financial analysis positions will be considered an asset.</li><li>Strong collaboration skills in the daily interactions with both Customers and the Alpha Bank Employees.</li><li>Self-motivation, methodical approach and a results-oriented perspective.</li><li>Analytical and synthetic skills.</li><li>Critical thinking.</li><li>Ability to deliver within fixed deadlines.</li><li>Excellent oral and written communication skills both in the Greek and in the English language.</li><li>Proficient use of MS Office.</li></ul>&nbsp;&nbsp;What we offer&nbsp;&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative work environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Wholesale Banking - Alpha Talent Acceleration Program

At Alpha Bank, we are shaping the future of banking in Greece.&nbsp;Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results, and the way we serve our Customers.&nbsp;• &nbsp; &nbsp;We understand our Customers’ needs and design experiences around them. • &nbsp; &nbsp;We work in partnership and invite diversity of skills and perspectives. • &nbsp; &nbsp;We are forward-thinking and drive continuous improvement. • &nbsp; &nbsp;We make things happen; we execute quickly and focus on what is essential.&nbsp;If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you! &nbsp; Join our team and #be_part_of_tomorrow&nbsp;#WeAreAlpha &nbsp;#EnablingProgress #ValuesThatLead #OneTeamOnePurpose &nbsp;Role PurposeAs an Individual Relationship Manager, you will be placed in the Bank’s Branch Network, specifically&nbsp;in Mykonos&nbsp;Island, and you will be responsible for managing an assigned portfolio of clients, serving walk-in Customers of the Branch and achieve relative sales goals. The ideal candidate should be confident, enthusiastic, passionate and with a strong customer orientation.What you will be doing&nbsp;<ul><li>Focus on achieving sales goals related to Individual Customers of the Branch by designing and implementing relative business development plans.</li><li>Develop relationships primarily with assigned clientele creating value for both customers and bank, identify their needs and propose customized solutions to ensure a high level of customer satisfaction.</li><li>Communicate with assigned clientele proactively based on customers contact frequency need, informing them about the Bank’s products, services and special offers.</li><li>Accumulate broad knowledge regarding the Bank’s products and services in order to propose optimal solutions, either directly or through referrals to competent business areas.</li><li>Follow the Bank’s internal policies, regulatory procedures and guidelines.</li><li>Provide exceptional customer service, being the focal point of the customer and by coordinating resolution of client's requests in cooperation with all competent Divisions.</li><li>Attempt to approach assigned customers by utilizing digital tools and alternative communication channels which facilitate the communication with them.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Economics, Business Administration or in a related discipline.</li><li>A postgraduate degree in a relevant field of study would be considered an asset.</li><li>At least three (3) years of experience in customer service, sales or a related position.&nbsp;</li><li>Certificate of Professional Knowledge of Insurance-based Investment Products (Bancassurance BA) and&nbsp;Bank of Greece A1, A2, B, B1 Investment Certifications.</li><li>Customer-oriented approach and relationship-building skills.</li><li>Excellent oral and written communication skills both in the Greek and in the English language.</li><li>Proficient use of the MS Office applications. &nbsp;</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>A competitive salary and benefits.</li></ul> All applications will be acknowledged and treated in utmost confidence.

Individual Relationship Manager - Mykonos Branch

As a Cards Systems Projects Specialist you will be placed in the Retail Banking Products Operations Management Unit, which is responsible for the systems development and relevant projects implementations supporting cards and personal loans products. What you will be doing:&nbsp;•&nbsp;&nbsp;Responsible for the proper functioning of the Card systems and Loyalty Rewards Programs, in collaboration with the competent Business Areas, where required.•&nbsp;&nbsp;Contribute to the evolution of Cards Systems and Card Loyalty Programs and the development of new services and Card Products using new technologies.•&nbsp;&nbsp;Collaborate with Cards Business Area and assist in the creation of new products and services.&nbsp;•&nbsp;&nbsp;Prepare and maintain documents with the updates of International Schemes and embed changes of the regulatory framework in the Bank’s Card Systems.&nbsp;•&nbsp;&nbsp;Contribute to any improvements/changes required to ensure the proper operation and support of the Bank's Customer Rewards Programs and the integration of the new Card Services into them.•&nbsp;&nbsp;Participate in projects related to the Card systems and implemented by the relevant partners, external providers, and relevant Bank Business Areas, where required.•&nbsp;&nbsp;Support the Branch Network and the relevant Business Areas in matters relating to the operation of the Card systems&nbsp;What you need to have:&nbsp;•&nbsp;&nbsp;A Bachelor’s degree in Information Technology, Computer Science, Software engineering, Business Administration or related field•&nbsp;&nbsp;At least three (3) years of working experience in Project Management and Card Systems or in relevant roles.•&nbsp;&nbsp;Knowledge of cards and personal loans product lifecycle, as well as authorization/transaction flows will be considered an asset&nbsp;•&nbsp;&nbsp;Strong communication and collaboration skills with solutions-oriented mindset.•&nbsp;&nbsp;Solid analytical thinking and creative problem-solving skills.•&nbsp;&nbsp;Business requirements mapping•&nbsp;&nbsp;Comfortable working under tight deadlines and managing multiple priorities•&nbsp;&nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp;•&nbsp;&nbsp;Digital Fluency&nbsp;•&nbsp;&nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer:&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;A friendly and collaborative work environment that supports taking initiative and action.•&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Cards Systems Project Specialist

As our&nbsp;Operational Resilience Risk Control Senior Specialist, you will join a specialist team and will be responsible to provide independent oversight and guidance on the implementation and effectiveness of the Bank’s Operational Resilience framework, focusing on Digital Operational Resilience testing program and ICT third-party service providers management.&nbsp;Ideally from a financial services background, the successful candidate will be risk and control oriented with material exposure in at least one of the following areas: ICT and cybersecurity, digital operational resilience testing, business continuity planning, organization and project management. &nbsp;What you will be doing&nbsp;<ul><li>Contribute to the review of the Digital Operational Resilience Strategy.</li><li>Coordinate the development of the Digital Operational Resilience Testing Program, ensuring alignment with the Bank’s Digital Operational Resilience Strategy and compliance with Digital Operational Resilience Act (DORA).</li><li>Actively contribute to the evaluation of test results and provide input for the formulation of Risk Management’s Function opinion.</li><li>Support the coordination of the development of ICT Business Continuity planning and its testing program. Contribute to the evaluation of the adequacy, effectiveness and efficiency of the plans.</li><li>Review and assess the ICT incident management process, aiming to ensure its effectiveness and efficiency.</li><li>Actively review the processes for the management of third-party service providers, to ensure compliance with the Bank’s resilience expectations.</li><li>Monitor and suggest enhancements of the relevant KRIs and leads the preparation of the risk reports for senior management.</li><li>Contribute to the promotion of a culture of operational resilience across the Bank by supporting training initiatives, awareness campaigns and knowledge sharing.</li></ul> &nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Risk Management, Information Security, Information Technology, Engineering, Business Administration or in any other related field of study.</li><li>A Master’s degree in any of the abovementioned fields of study is desirable.</li><li>At least seven (7) years of professional experience in ICT Risk Management, Digital Operational Resilience, Business Continuity, or Information Security.</li><li>Proven experience in a control function or an oversight role, is desired.</li><li>Working knowledge of DORA and/or NIS2.</li><li>Relevant certifications such as CRISC, CISSP, CISM, CISA, CBCP, ISO 22301, will be considered a plus.</li><li>Solid communication and stakeholder management skills.</li><li>Analytical and critical thinking skills, with attention to detail.</li><li>Complex problem-solving and decision-making skills.</li><li>Proficiency in the use of MS Office (Word, Excel, PowerPoint).</li><li>Excellent command of the English language (both written and spoken).</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Operational Resilience Risk Control Senior Specialist

Γίνε μέρος του Δικτύου Καταστημάτων μας #be_part_of_tomorrow #AlphaBank Οι Αρμοδιότητες του ρόλου περιλαμβάνουν:&nbsp;<ul><li>Εξυπηρέτηση νέων και υφιστάμενων Πελατών, εξασφαλίζοντας άριστη εμπειρία Πελάτη.</li><li>Παροχή προϊόντων και υπηρεσιών με πλήρη ανταπόκριση στις ανάγκες και το εκάστοτε προφίλ Πελάτη.</li><li>Καλλιέργεια μακροχρόνιων σχέσεων με τους Πελάτες, με βάση την εμπιστοσύνη και την ποιότητα των υπηρεσιών</li><li>Εις βάθος κατανόηση των προϊόντων και υπηρεσιών της AlphaBank, ώστε να προσφέρεται στον Πελάτη η καλύτερη επιλογή.</li></ul> Αν διαθέτεις τα παρακάτω προσόντα, θέλουμε να σε γνωρίσουμε!&nbsp;<ul><li>Πτυχίο με κατεύθυνση σε Θετικές Επιστήμες, Οικονομικά, Διοίκηση Επιχειρήσεων, ή οποιοδήποτε άλλο σχετικό αντικείμενο.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες.</li><li>Πελατοκεντρική προσέγγιση.</li><li>Εμπειρία σε θέση εξυπηρέτησης πελατών/πωλήσεις θα θεωρεί επιπλέον προσόν.</li><li>Άριστη γνώση Η/Υ.</li><li>Εξαιρετική γνώση Αγγλικής γλώσσας, σε προφορικό και γραπτό επίπεδο.</li></ul>&nbsp;Στην Alpha Bank είμαστε περήφανοι για:&nbsp;<ul><li>Το ότι ανήκουμε σε ένα από τα σημαντικότερα χρηματοπιστωτικά ιδρύματα της Ελλάδας.</li><li>Το Φιλικό και συνεργατικό μας εργασιακό περιβάλλον.</li><li>Την κουλτούρα δια βίου εκπαίδευσης και ανάπτυξης.</li><li>Τις ανταγωνιστικές αμοιβές και παροχές.</li></ul>

Retail Acceleration Program / Υπάλληλος Εξυπηρέτησης Πελατών

As a Solutions Architect you will be joining the software development team of Digital Platforms Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and implementing scalable and efficient application solutions that meet the unique needs of our clients. You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams, and ensure the successful delivery of projects. What you will be doing&nbsp;• Collaborate with cross functional teams to understand their business objectives and technical requirements.• Define and design comprehensive application architectures considering scalability, security, and performance.• Create detailed technical specifications, architecture diagrams, and design documentation.• Design end-to-end solutions that address complex business challenges and align with industry best practices.• Understand the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.• Lead and mentor development teams, providing guidance on architecture and best practices.• Participate in Architecture Chapter and conduct architecture reviews and ensure the implementation adheres to the proposed design.• Cooperate with the delivery teams in the implementation of the designed solution.• Provide guidance and support to resolve complex technical issues and system failures if they occur.• Assist in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.• Evaluate and select appropriate technologies, tools, and platforms to support the solution.&nbsp;What you need to have&nbsp;• A Bachelor’s degree in Computer Science or in any other related field of study.• A Master’s degree in Computer Science will be considered an asset.• Proven experience as Solutions Architect in complex, enterprise-level environments.• Proficiency in various programming languages and technologies.• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services development.• Experience or good knowledge of integration and event streaming platforms (e.g., Apache Kafka)• Experience with containerization and cloud technologies Microsoft Azure/ AWS/ Kubernetes/Openshift.• Experience with cloud-based, CI/CD or DevOps development environment.• Strong development background building integration and application utilizing a variety of technologies, development tools and database systems.• Experience or good knowledge of IT security. What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Solution Architect

The Business Continuity Senior Specialist, as part of the bank’s Operational Effectiveness &amp; Organization business area, will be working closely with various business &amp; technology units of the Bank with the objective of ensuring the bank's preparedness and resilience in the face of potential crises as well as the appropriate handling and coordination of crisis events if they occur. The responsibilities include the activation and coordination of the of the Crisis Management Process, the activation and coordination of the of the Business Continuity Plan, as well as the composition of post incident review reports. The ideal candidate shall possess a deep understanding of risk management, operational continuity and innovative engineering practices designed to challenge and strengthen the bank's systems and processes.&nbsp;What you will be doing&nbsp;Crisis Management• Coordination of the development, evaluation, signoff and distribution of crisis management plans and policies • Coordination of educational initiatives about crisis management handling&nbsp; • In case of a crisis event &nbsp; &nbsp;o Invocation and coordination of the crisis management team &nbsp; &nbsp;o Provide support to the COO during the handling of the crisis event &nbsp; &nbsp;o Coordination of all involved parties &nbsp; &nbsp;o Estimation of the financial and non-financial impact of the event &nbsp; &nbsp;o Composition of post incident review reports&nbsp; Business Continuity Management• Coordination of the development, evaluation, signoff and distribution of business continuity plans as well as for their completeness • Coordination of educational initiatives about business continuity management&nbsp; • Activation of the business continuity plan and &nbsp; &nbsp;o Coordination of the recovery actions and assessment of their effectiveness &nbsp; &nbsp;o Estimation of the financial and non-financial impact of the event &nbsp; &nbsp;o Composition of post incident review reports and update of business continuity plans Chaos Engineering (optional)• Introduce Chaos Engineering practices to proactively identify weaknesses in the bank's systems and processes. • Design and coordinate the execution of experiments to test the resilience of various systems and processes under unexpected conditions. • Analyze the results of chaos engineering experiments and recommend improvements to enhance system and process robustness. • Collaborate with IT, Cybersecurity and Enterprise Risk Management teams to ensure that chaos engineering practices are integrated into the bank's overall IT risk management framework. • Stay abreast of emerging trends and technologies in chaos engineering and incorporate best practices into the bank's operations.&nbsp;What you need to have &nbsp;&nbsp;• A Bachelor's degree in Business Administration, Information Technology, Engineering, Risk Management or any other related discipline; Master's degree preferred. • Minimum of 10 years of experience in crisis management and business continuity planning. Ideally at least 5 of them shall be in the banking or financial services sector. • Experience with chaos engineering tools and methodologies will be considered a plus • Proven track record of successfully managing critical incidents and implementing effective business continuity strategies. • Strong analytical skills and ability to assess complex risk scenarios. • Excellent stakeholder management and presentation/communication skills • Excellent influencing and project/time management skills, with the ability to coordinate cross-functional teams and interact with senior management. • Proactive and self-motivated with a strong sense of responsibility. • Detail-oriented and capable of managing multiple priorities simultaneously. • Resilient and adaptable; able to remain calm and effective under pressure. • Knowledge of regulatory requirements and industry best practices related to crisis management and business continuity. • Certifications in crisis management, business continuity, or risk management (e.g., Certified Business Continuity Professional - CBCP, Certified Risk Manager - CRM) will be considered a plus &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Business Continuity Senior Specialist

As a Project Manager will be joining the IT Portfolio &amp; Project Management Domain of IT Governance Business Area of Alpha Bank S.A. and you will be responsible for supporting corporate teams on agile methodology and overseeing their operation to ensure their effectiveness.What you will be doing •&nbsp;&nbsp; &nbsp;Provide end-to-end Project Management for business initiatives driven to IT Projects. •&nbsp;&nbsp; &nbsp;Coordinate requirements collection, analysis and documentation. •&nbsp;&nbsp; &nbsp;Manage project risks with necessary mitigation, escalation and backup plans. What you need to have •&nbsp;&nbsp; &nbsp;Α Bachelor’s Degree in Computer Science, Information Systems Management Engineering, or any other related discipline. •&nbsp;&nbsp; &nbsp;At least 2 and up to 4 years of experience in Project Management. •&nbsp;&nbsp; &nbsp;Excellent interpersonal skills; building, maintaining and developing relationships of trust with colleagues and vendors. •&nbsp;&nbsp; &nbsp;Strong organizational skills and ability to handle multiple projects in parallel. •&nbsp;&nbsp; &nbsp;Ability to work effectively under pressure and meet strict deadlines. •&nbsp;&nbsp; &nbsp;Team player spirit, with results-oriented attitude. •&nbsp;&nbsp; &nbsp;Project Management certification (PMI, PRINCE, Agile) . &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; •&nbsp;&nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. •&nbsp;&nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. •&nbsp;&nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. •&nbsp;&nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. •&nbsp;&nbsp; &nbsp;Flexible working options. •&nbsp;&nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Θέσεις Εργασίας Ελλάδα, Alpha-bank - Σελίδα 2

wholesale banking - alpha talent acceleration program

Alpha Bank

individual relationship manager - mykonos branch

Alpha Bank

cards systems project specialist

Alpha Bank

operational resilience risk control senior specialist

Alpha Bank

retail acceleration program / υπάλληλος εξυπηρέτησης πελατών

Alpha Bank

solution architect

Alpha Bank

business continuity senior specialist

Alpha Bank

ιτ project manager

Alpha Bank