Είσαι υπεύθυνος για: την καθημερινή παρακολούθηση πωλήσεων την επίβλεψη παραγγελιών, παραλαβών και ημερομηνιών παράδοσης τον έλεγχο καθημερινής αλληλογραφίας την διαχείριση λιανικών τιμών Τι πρέπει να διαθέτεις Πτυχίο θετικής ή οικονομικής κατεύθυνσης με ελάχιστο μέσο όρο 7,5 Έντονη επιχειρηματική αντίληψη - με έντονο εμπορικό προσανατολισμό  Άριστη γνώση της αγγλικής γλώσσας Πολύ καλή γνώση Η/Υ Ανεπτυγμένη ικανότητα επικοινωνίας και οργάνωσης Έντονη επιχειρηματική αντίληψη Ομαδικό πνεύμα Διαθεσιμότητα για ταξίδια Τι σου προσφέρουμε Αξιοκρατικό περιβάλλον εργασίας Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα Συστηματική και ευρύτατη εκπαίδευση με στόχο την ανάπτυξη Σύγχρονο και ευχάριστο περιβάλλον

Εάν θέλεις να εργαστείς στο κατάστημα του Π.Φαλήρου ως Επόπτης Ταμείων ή Αποθηκάριος Κάνε την αίτηση σου στο κατάστημα καθημερινά ή στείλε μας το βιογραφικό σου σημείωμα στο [email protected] Εμείς σου προσφέρουμε Αξιοκρατικό & σύγχρονο περιβάλλον εργασίας. Ανταγωνιστικό πακέτο αποδοχών Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα. Συστηματική και ευρύτατη εκπαίδευση. Θα τηρηθεί απόλυτη εχεμύθεια.

Εάν θέλεις να εργαστείς στο κατάστημα Ελευσίνας ως πωλητής ή ταμίας Κάνε την αίτηση σου στο κατάστημα καθημερινά ή στείλε μας το βιογραφικό σου σημείωμα στο [email protected] Εμείς σου προσφέρουμε Αξιοκρατικό & σύγχρονο περιβάλλον εργασίας. Ανταγωνιστικό πακέτο αποδοχών Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα. Συστηματική και ευρύτατη εκπαίδευση. Θα τηρηθεί απόλυτη εχεμύθεια.

For our new Store in Heraklion , we are looking for:   Cashline Team Leader ( IKEA HER STORE ) (Cash_TL 12/24)   Reporting to the Market Operations Manager, you will be responsible and accountable to:   To ensure the operation of the Stores Cashline, according to HM processes To inspire towards a customer focused work culture and behavior as per the IKEA Values and the respective guidelines To ensure the best possible customer service and have customers in focus as your first priority To monitor and ensure that all cash line routines regarding the financial aspects comply with the country’s tax regulations  To ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times To closely monitor, control and improve all operating costs and KPIs’ related to the area of responsibility To implement all the agreed actions set in order to improve the Brand capital, the Pulse CX IKEA Customer Satisfaction Survey & the 4 axes (Safety-Meritocracy-Respect-Development) indices To select, develop and maintain a motivated team capable of achieving the agreed objectives To ensure the best possible customer service and have customers in focus as your first priority      The Skills & Qualifications: University or College Degree Good knowledge of Ms Office Very good command of the Greek & English language Very strong Customer Focus   Good people management skills   Achievement drive, initiative taking and problem solving skills Good planning, organizational and problem solving skills Very good communication skills and team oriented personality Ability to work under pressure and strict deadlines     Qualifications considered as an asset Knowledge of Navision     The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways Have a passion for life at home and retail     What we offer If you take on this position, these are just a few things you can expect from us: -An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. - A diverse group of people who value working together - An open and inclusive culture where you can be yourself -And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us    IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 6 Stores (Athens, Thessaloniki, Larissa,Ioannina and Patra), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi,  1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia & Varna, Velico Tarnovo). We also operate 8 Pick-Up-Point (Rhodes, Patra, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)

Για τo νέο μας Κατάστημα στo Hράκλειο,  αναζητούμε:                                       Υπάλληλος Τμήματος Πωλήσεων  (Πλήρης  Απασχόλησης)                                                                   (SALESCOW_HER_11/24) Αναφερόμενος/η στον Υπεύθυνο του τμήματος Πωλήσεων , οι κύριες αρμοδιότητές σου είναι: ·       Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στους πελάτες ·       Ενεργείς καθημερινά για την επίτευξη των στόχων του τμήματος ·       Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως σου ανατίθενται ·       Γνωρίζεις πολύ καλά τα προϊόντα του τμήματος στο οποίο ανήκεις ·       Συμβάλλεις ενεργά, για ένα ευπρεπές, ασφαλές και καθαρό περιβάλλον εργασίας σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ     Απαραίτητα Προσόντα:  ·       Απολυτήριο Λυκείου ·       Γνώση Η/Υ ·       Προσανατολισμός στην Εξυπηρέτηση του Πελάτη ·       Προσανατολισμός στο Αποτέλεσμα ·       Αποτελεσματική συνεργασία με συναδέλφους και προϊσταμένους ·       Ομαδικό πνεύμα ·       Πολύ καλή επικοινωνία ·       Δυνατότητα εργασίας σε βάρδιες   Επιθυμητά Προσόντα: ·       Καλή γνώση Αγγλικών ·       Πτυχίο ΑΕΙ/ΤΕΙ   Εμείς προσφέρουμε: Tη δυνατότητα να εργαστείς σε ένα περιβάλλον μέσα στο οποίο μπορείς να μάθεις, να αναπτύσσεσαι και να έχεις σημαντικές ευκαιρίες εξέλιξης. Μια ανοιχτή κουλτούρα όπου μπορείς να είσαι ο εαυτός σου και μια ποικιλόμορφη ομάδα ανθρώπων που χαίρονται να δουλεύουν μαζί. Επιπλέον προσφέρουμε ιδιωτική ιατρική ασφάλιση και επιπρόσθετες παροχές.   Η ΙΚΕΑ είναι η μεγαλύτερη εταιρία στον κόσμο σε πωλήσεις επίπλων και ειδών οικιακού εξοπλισμού με 433 καταστήματα σε πάνω από 50 χώρες και με όραμα τη δημιουργία μιας καλύτερης καθημερινής ζωής για τους πολλούς του κόσμου.   Η ΙΚΕΑ ξεκίνησε το 2000 τις δραστηριότητές της μέσω του Ομίλου FOURLIS και σήμερα, λειτουργούν 6 καταστήματα στην Ελλάδα (Αθήνα, Θεσσαλονίκη, Λάρισα, Ιωάννινα, Πάτρα) καθώς και 2 καταστήματα «νέας γενιάς»  1 στον Πειραιά & 1 στο Mall Athens Μαρούσι , 1 κατάστημα στην Κύπρο (Λευκωσία) και 3 στην Βουλγαρία (Σόφια, Βάρνα, Βέλικο Τάρνοβο). Επίσης λειτουργούν 7 Κέντρα Παραγγελιών & Παραλαβών (Ρόδος, Χανιά, Ηράκλειο, Αλεξανδρούπολη, Καλαμάτα, Μπουργκάς & Πλόβντιφ Βουλγαρίας) και 1 Planning Studio στην Κύπρο (Λεμεσός).

For our IKEA Athens Center Store in Aigaleo, we are looking for:                  Sales Shopkeeper   The Position:           Reporting to the Home Furnishing Business (HFB) Coordinator of the Sales Division you are responsible and accountable to:   Ensure the required sales turnover and profitability of the department, based on the targets set Contribute to the achievement of the sales objectives Select, develop and maintain a motivated team capable of achieving the agreed objectives Steer towards maximizing all commercial KPIs of the department Ensure the best possible customer service and have customers in focus as your first priority Implement all the agreed actions set in order to improve the Brand capital, the Pulse CX & the Employee Survey results Ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times Closely monitor, control and improve all operating costs and KPI’s related to the area of responsibility   The Skills & Qualifications Required : At least 1 year of experience in a managerial position Bachelor’s Degree, Preferably in Business Administration People management skills Achievement drive, initiative taking and problem solving skills Commercial Thinking Good planning and organizational skills Very good communication and interpersonal skills Ability to work under pressure and strict deadlines Good command of the Greek & English language Good knowledge of MS Office   Nice to Have: Post Graduate degree in Management Navision knowledge Knowledge of the Retail Market   The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways Have a passion for life at home and retail   What we offer Competitive remuneration package Private medical insurance An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. A diverse group of people who value working together An open and inclusive culture where you can be yourself And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us    Are you the one? Get in touch with us, by submitting your complete resume at https://careers.fourlis.gr/requisitions All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received. IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 5 Stores (Athens, Thessaloniki, Larissa, and Ioannina), & 2 “New Generation” Stores in Piraeus & in ‘’The Mall Athens’’ shopping mall, 1 Store in Cyprus (Nicosia) & 2 in Bulgaria (Sofia & Varna). We also operate 8 Pick-Up-Point (Rhodes, Patra, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol).

For our Headquarters in Spata, we are looking for:     Service Partner Team Leader    SOCR_1024 The Position:     Reporting to the Customer Relations Manager you are responsible and accountable to:  • Work closely with all internal & external shareholders in order to secure the operational excellence of IKEA Services  • Ensure a market relevant service offer at a market relevant price in the different sales channels • Measure and control that the post service offer of the external service providers is the best possible in related to the “customer first” mentality • Ensure that all Customer Relations data (qualitative |quantitative) are correctly tracked & monitored  • Ensure that the service offering and all new services are properly implemented supported and monitored in all our systems • Implement all the agreed actions set in order to improve the Customer Happy Score 4 axes indices  The Skills & Qualifications: • University Degree, preferably in Business Management or Logistics • Very good command of English language  • Very good knowledge of MS Office MS Office  • At least 1-3 years working experience preferably in a high volume customer centric service or retail, industry (operations & logistics) 1-3 year in the Retail Sector Customer Service field • Customer Focus  • Focus on detail, good planning and organizational skills  • Achievement drive, initiative taking and problem solving skills  • Analytical thinking & Synthesis ability  • Ability to work under pressure and strict deadlines Qualifications considered as an asset: • Knowledge of the Retail Market • Additional Foreign Languages The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through  Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways  Have a passion for life at home and retail What we offer If you take on this position, these are just a few things you can expect from us:  -An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. - A diverse group of people who value working together  - An open and inclusive culture where you can be yourself -And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us  Are you the one? Get in touch with us by submitting your complete resume https://careers.fourlis.gr/requisitions All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received. IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 6 Stores (Athens, Thessaloniki, Larissa, Ioannina and Patra), & 2 “New Generation” Store in Piraeus & The Mall Athens Marousi, 1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia ,Varna, Velico Tarnovo). We also operate 7 Pick-Up-Point (Rhodes, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)

Για τo νέο μας Κατάστημα στην Πάτρα , αναζητούμε:                                  Υπάλληλος Τμήματος Ταμείων                                 (Μερικής Απασχόλησης 4ωρη )                                       (PATCAS_11/24) Αναφερόμενος/η στον Υπεύθυνο Τμήματος Ταμείων, οι κύριες αρμοδιότητές σου είναι: •  Διασφαλίζεις ότι το ταμείο στο οποίο εργάζεσαι παραμένει τακτοποιημένο και λειτουργικό καθ’ όλη της διάρκεια της ημέρας •  Παρέχεις / Διασφαλίζεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη στην περιοχή ευθύνης σου •  Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες του ΙΚΕΑ •  Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών •  Συμμετέχεις σε όλες τις προωθητικές ενέργειες της εταιρείας και προωθείς την κάρτα ΙΚΕΑ Family Απαραίτητα Προσόντα:  •  Απολυτήριο Λυκείου •  Γνώση Αγγλικής γλώσσας •  Προσανατολισμός στην Εξυπηρέτηση του πελάτη •  Ομαδικό πνεύμα και καλή επικοινωνία •  Ικανότητα εργασίας υπό πίεση και διαχείρισης φορτισμένων καταστάσεων •  Αποτελεσματική συνεργασία με συναδέλφους και προϊσταμένους •  Προσαρμοστικότητα/ Ευελιξία Επιθυμητά Προσόντα: •  Γνώση ηλεκτρονικών υπολογιστών ( MS Office ) •  Γνώσεις λειτουργίας ταμείου Εμείς προσφέρουμε: Tη δυνατότητα να εργαστείς σε ένα περιβάλλον μέσα στο οποίο μπορείς να μάθεις, να αναπτύσσεσαι και να έχεις σημαντικές ευκαιρίες εξέλιξης. Μια ανοιχτή κουλτούρα όπου μπορείς να είσαι ο εαυτός σου και μια ποικιλόμορφη ομάδα ανθρώπων που χαίρονται να δουλεύουν μαζί. Επιπλέον προσφέρουμε ιδιωτική ιατρική ασφάλιση και επιπρόσθετες παροχές.    Η ΙΚΕΑ είναι η μεγαλύτερη εταιρία στον κόσμο σε πωλήσεις επίπλων και ειδών οικιακού εξοπλισμού με 433 καταστήματα σε πάνω από 50 χώρες και με όραμα τη δημιουργία μιας καλύτερης καθημερινής ζωής για τους πολλούς του κόσμου. Η ΙΚΕΑ ξεκίνησε το 2000 τις δραστηριότητές της μέσω του Ομίλου FOURLIS και σήμερα, λειτουργούν 6 καταστήματα στην Ελλάδα (Αθήνα, Θεσσαλονίκη, Λάρισα, Ιωάννινα, Πάτρα) καθώς και 2 καταστήματα «νέας γενιάς» 1 στον Πειραιά & 1 στο Mall Athens Μαρούσι , 1 κατάστημα στην Κύπρο (Λευκωσία) και 3 στην Βουλγαρία (Σόφια, Βάρνα, Βέλικο Τάρνοβο). Επίσης λειτουργούν 7 Κέντρα Παραγγελιών & Παραλαβών (Ρόδος, Χανιά, Ηράκλειο, Αλεξανδρούπολη, Καλαμάτα, Μπουργκάς & Πλόβντιφ Βουλγαρίας) και 1 Planning Studio στην Κύπρο (Λεμεσός).

For our new Store in Heraklion, we are looking for:   Customer Service Team Leader ( IKEA HRAKLEIO STORE ) (CR_TL 11/24)   Reporting to the Market Operations Manager, you will be responsible and accountable to:   To ensure that all contact center agents are informed for all commercial activities, routines and updates To closely monitor, control and improve all operating costs and KPIs’ related to the area of responsibility To implement all the agreed actions set in order to improve the Brand capital, the Pulse CX IKEA Customer Satisfaction Survey & the 4 axes (Safety-Meritocracy-Respect-Development) indices Ensure the best possible customer service and have customers in focus as your first priority  Ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times   Controlling, Steering and following up all operating costs and KPIs related to your areas of   responsibility Select, develop and maintain a motivated team capable of achieving the agreed objectives    The Skills & Qualifications: Bachelor, Preferably in Business administration or Finance  Very good command of the English language   Very good knowledge of MS Office, especially Excel   Customer Focus Focus on detail, good planning and organizational skills  Achievement drive, initiative taking and problem solving skills Very good communication and interpersonal skills Analytical thinking & Synthesis ability Ability to work under pressure and strict deadlines  Qualifications considered as an asset: Working Knowledge of the Retail Market Additional Foreign Languages The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways Have a passion for life at home and retail   What we offer If you take on this position, these are just a few things you can expect from us: -An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. - A diverse group of people who value working together - An open and inclusive culture where you can be yourself -And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us  IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 5 Stores (Athens, Thessaloniki, Larissa, and Ioannina), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi,  1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia & Varna, Velico Tarnovo). We also operate 8 Pick-Up-Point (Rhodes, Patra, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)

For our new Store in Heraklion, we are looking for:  SALES COORDINATOR ( IKEA HER STORE ) (Sal_Cor 11/24)  Reporting to the Market Commercial Manager, you will be responsible and accountable to:   Achieving the sales & profitability budget set by the Market Commercial Manager for the CAOTH (Core Area Of The Home) of your responsibility Steering towards maximizing all commercial KPIs of the department Deliver and lead the commercial action plan for your area, taking input from the team and your manager to ensure the department supports the achievement of the agreed goals Ensure the best possible customer service following Active Selling and Meet & Greet principles and have customers in focus as your first Controlling, steering and following up all operating costs and P&L elements related to your areas of responsibility Selecting, developing and maintaining a motivated team capable of producing the agreed objectives and implementing all the agreed actions set in order to improve the Brand capital, the Pulse CX & the Employee Survey results Securing that each area you are responsible for, is properly staffed with trained and qualified co-workers during all opening hours Know your local market potential and work with your team and other functions to ensure your Sales departments are locally relevant   The Skills & Qualifications: Bachelor’s Degree Very good command of the Greek & English language Good knowledge of Ms Office  At least 3 years of experience in a managerial position  Good people management skills and team oriented personality Achievement drive, initiative taking and problem solving skills Commercial Thinking Customer Focus Good planning and organizational skills Very good communication and interpersonal skills Analytical and numerical abilities Ability to work under pressure and strict deadlines Knowledge of Microsoft Navision   The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways Have a passion for life at home and retail   What we offer If you take on this position, these are just a few things you can expect from us: -An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. - A diverse group of people who value working together - An open and inclusive culture where you can be yourself -And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us    IKEA started in 2000 its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 6 Stores (Athens, Thessaloniki, Larissa, Ioannina and Patra), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi,  1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia & Varna, Velico Tarnovo). We also operate 7 Pick-Up-Point (Rhodes, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)