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As a Senior Software Engineer you will be joining the software development team of Digital Platforms Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements and unique needs of our clients. In this role, you will play a pivotal part in shaping our software solutions, mentoring junior developers, and driving the technical direction of our projects.What you will be doing •&nbsp; Design and develop full-stack applications related to AlphaBank Digital Assets, including mobile and web banking platforms, using the latest .NET, Angular frameworks •&nbsp; Collaborate with the team to define and evolve the software architecture, design and develop complex, scalable software solutions. •&nbsp; Provide technical guidance, mentorship, and code reviews to junior team members, ensuring the delivery of high-quality, maintainable code on schedule. •&nbsp; Provide guidance and support to resolve complex technical issues. •&nbsp; Assist in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines. •&nbsp; Drive the adoption of best practices, coding standards, and modern development methodologies. What you need to have •&nbsp; A Bachelor's degree in Computer Science, Information Systems, Engineering, or any other related discipline •&nbsp; Strong understanding of software engineering principles and best practices for building modular and maintainable systems. •&nbsp; Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements. •&nbsp; Experience in leading software development teams. •&nbsp; Experience in .Net framework. •&nbsp; Experience in Angular framework. •&nbsp; Experience in DevOps and Agile methods and practices. •&nbsp; Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration platforms •&nbsp; Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL •&nbsp; Fluency in English language, both written &amp; verbal •&nbsp; Familiarity with iOS and/or Android development will be considered a plus •&nbsp; Prior experience in a banking environment will be considered a plus.What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Senior Software Engineer

As a IT Support Specialist you will be joining of IT Governance Division of Alpha Bank S.A. and you will be responsible for effectively managing customer expectations, serving as a communication channel between customers and IT organization, and whenever is possible, providing a first-contact resolution. To ensure success as a Service Desk agent, you should have good knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills. What you will be doing&nbsp;• Provide First level support to users, over the phone or email, on Hardware, Software and Network connectivity issues.• Troubleshoot and resolve issues remotely using diagnostic techniques and targeted questioning.• Monitor issues from start to resolution.• Provide orientation and guidance to users on how to operate new software and computer equipment.• Determine the best solution based on the issue and details provided by customers.• Escalate if needed unresolved problems to next level&nbsp;support.• Willingness and ability to learn new technologies.&nbsp;What you need to have&nbsp;• A Bachelor’s degree in Information Technology, Computer Science or in a related discipline or diploma from an Institute of Vocational Training – IVT with a 3-5 years relevant experience as Service Desk agent.&nbsp;• Base OS knowledge (Windows).• High Level communication skills along with the ability to communicate technical information clearly and concisely to senior level technical staff, engineers or vendors during troubleshooting or escalations.• Relevant Microsoft, Hardware related, ECDEL or Azure certifications will be appreciated.&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>&nbsp;A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

IT Support Specialist

As&nbsp;Transaction Banking Products Senior Specialist&nbsp;you will be responsible for initiating and overseeing the development of transaction products. What you will be doing&nbsp;<ul><li>Develop new products and services or updates existing line in the areas of Transaction Banking.</li><li>Follow market trends, conduct market surveys to update the Bank’s portfolio of products and services.</li><li>Participate in relevant interbank Bodies (e.g. HBA, SWIFT, DIAS) to follow updates in products and participate in industry wide product development initiatives.</li><li>Monitor the performance of the Bank’s market position versus market trends and the competition, aiming to improve the Bank’s penetration.</li><li>Monitor the products’ official price list through the Bank’s approval process.</li><li>Define, monitor, and evaluate the Key Performance Indicators (KPIs) of transaction products and services in collaboration with the internal stakeholders.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Business Administration or Science, Technology, Engineering and Mathematics (STEM).or</li><li>A Master’s degree in Business Administration, Banking, or Finance.</li><li>A minimum of seven (7) years of previous working experience in client-facing role, in the Financial Services industry, preferably in the Wholesale Banking.</li><li>Familiarity with Product Design and Development and with Trade and Treasury Transactions.</li><li>Project Management Skills.</li><li>Complex Problem Solving.</li><li>Customer Relationship Management.</li><li>Team Spirit &amp; Collaboration.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Transaction Banking Products Senior Specialist

As&nbsp;Transaction Banking Sales Specialist,&nbsp;you will be actively engaged in executing the sales of transaction products, researching new business opportunities, assisting in the development of creative solutions for Customers and establishing trusted relationships with internal and external stakeholders. What you will be doing:&nbsp;<ul><li>Actively engage wholesale clients to promote the Bank’s products and services regarding Payments and Cash Management, Trade Services and Trade Finance.</li><li>Liaise with Wholesale Relationship Managers to achieve financial targets with regards to their respective clientele.</li><li>Promote the Bank’s products and services through marketing events directly to the clientele and inform internal stakeholders on the products and services.</li><li>Assess optimal pricing structure for relevant products and services, in conjunction with the relevant Relationship Manager.</li><li>Participate in setting sales goals along with Relationship Officers.</li></ul>&nbsp;&nbsp;What you need to have:&nbsp;<ul><li>A minimum of three (3) years of experience in a relevant managerial position.</li><li>A Bachelor’s degree in Business, Finance, Economics, Banking or related field.</li><li>A Master’s degree in Banking &amp; Finance or MBA (desired).</li><li>Business Savviness.</li><li>Trade and Treasury Transactions knowledge.</li><li>Analytical Thinking &amp; solution focused orientation.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Transaction Banking Sales Specialist

As a new joiner, you will be placed within Alpha Bank’s Wholesale Banking Business Areas, where you will have the opportunity to collect, analyze, and assess financial data related to Business Customers. You will also support key operations related to relationship management for Customers under the responsibility of the respective Business Areas.Depending on your knowledge and skills, you may follow a development track across various domains, such as Corporate and Investment Banking, Commercial Banking, Wholesale Trade Lending, and Transaction Banking.&nbsp;&nbsp;What You Will Be Doing&nbsp;<ul><li>&nbsp;&nbsp;&nbsp;Assessing and processing financial statements and investment plans of large corporate Customers and Small and Medium Enterprises (SMEs).</li><li>Collaborating with the financial departments of corporate Customers for the collection of financial data.</li><li>Collaborating with the other Business Areas of the Bank, the Branch Network and the Alpha Bank Group Companies for the implementation of the decisions made by the Credit Committees of the Bank.</li><li>Reporting on the portfolio of the Business Area concerned.&nbsp;</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s and/or a postgraduate degree in Economics, Finance, Mathematics, Business Administration or in any other related field.</li><li>Previous work experience in financial analysis positions will be considered an asset.</li><li>Strong collaboration skills in the daily interactions with both Customers and the Alpha Bank Employees.</li><li>Self-motivation, methodical approach and a results-oriented perspective.</li><li>Analytical and synthetic skills.</li><li>Critical thinking.</li><li>Ability to deliver within fixed deadlines.</li><li>Excellent oral and written communication skills both in the Greek and in the English language.</li><li>Proficient use of MS Office.</li></ul>&nbsp;&nbsp;What we offer&nbsp;&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative work environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Wholesale Banking - Alpha Talent Acceleration Program

As a Cards Systems Projects Specialist you will be placed in the Retail Banking Products Operations Management Unit, which is responsible for the systems development and relevant projects implementations supporting cards and personal loans products. What you will be doing:&nbsp;•&nbsp;&nbsp;Responsible for the proper functioning of the Card systems and Loyalty Rewards Programs, in collaboration with the competent Business Areas, where required.•&nbsp;&nbsp;Contribute to the evolution of Cards Systems and Card Loyalty Programs and the development of new services and Card Products using new technologies.•&nbsp;&nbsp;Collaborate with Cards Business Area and assist in the creation of new products and services.&nbsp;•&nbsp;&nbsp;Prepare and maintain documents with the updates of International Schemes and embed changes of the regulatory framework in the Bank’s Card Systems.&nbsp;•&nbsp;&nbsp;Contribute to any improvements/changes required to ensure the proper operation and support of the Bank's Customer Rewards Programs and the integration of the new Card Services into them.•&nbsp;&nbsp;Participate in projects related to the Card systems and implemented by the relevant partners, external providers, and relevant Bank Business Areas, where required.•&nbsp;&nbsp;Support the Branch Network and the relevant Business Areas in matters relating to the operation of the Card systems&nbsp;What you need to have:&nbsp;•&nbsp;&nbsp;A Bachelor’s degree in Information Technology, Computer Science, Software engineering, Business Administration or related field•&nbsp;&nbsp;At least three (3) years of working experience in Project Management and Card Systems or in relevant roles.•&nbsp;&nbsp;Knowledge of cards and personal loans product lifecycle, as well as authorization/transaction flows will be considered an asset&nbsp;•&nbsp;&nbsp;Strong communication and collaboration skills with solutions-oriented mindset.•&nbsp;&nbsp;Solid analytical thinking and creative problem-solving skills.•&nbsp;&nbsp;Business requirements mapping•&nbsp;&nbsp;Comfortable working under tight deadlines and managing multiple priorities•&nbsp;&nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp;•&nbsp;&nbsp;Digital Fluency&nbsp;•&nbsp;&nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer:&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;A friendly and collaborative work environment that supports taking initiative and action.•&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Cards Systems Project Specialist

The Functional Analysis Specialist will be joining the Deposits Domain of IT Core Banking Services Division of Alpha Bank S.A., which is responsible for expanding capabilities to the full set of applications that exist in a domain and can perform the functional analysis process on small scale requirements with the assistance of a more experienced colleague. Working closely with IT and Business stakeholders, the person chosen will participate in IT projects ensuring their successful execution in alignment with IT guidelines and methodologies and meeting IT and Business objectives.&nbsp;What you will be doing&nbsp;<ul><li>Translates business requirements to functional requirements, as an input to IT solutions design for a full set of applications that exist in a domain.</li><li>Cooperates effectively with the Senior Functional Engineering regarding the functional analysis process on small scale requirements. &nbsp;</li><li>Adjusts and/or assists on the design and testing of the IT systems to successfully fulfill needs of the Bank, using up-to-date technologies.&nbsp;</li><li>Creates detailed documentation regarding technical solutions, their scope and objectives, activities performed, and findings.</li><li>Executes functional testing and analyzes data to assess performance to specifications.</li><li>Supervises functional testing as well as and documentation activities, performed by the team of Functional Analysts.&nbsp;</li><li>Stays up-to-date with the industry technical and business trends, to support the improvement process of the Bank’s internal systems/applications.&nbsp;</li><li>Performs basic troubleshooting activities using available tools.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in science, Technology, Economics, Mathematics, Business Administration or in any other related discipline.&nbsp;</li><li>A minimum of 4 years professional experience in positions linked with Deposits&nbsp;and services and/or analysis and design of digital systems or validation process, validation frameworks or testing methodologies.&nbsp;</li><li>Ability to deliver under tight and demanding deadlines.&nbsp;</li><li>Ability to prioritize business requirements and identify prerequisites, dependencies, and restrictions.&nbsp;</li><li>Advanced knowledge of the MS Office suite and Visio. Familiarity with the AzureDevOps tool will be considered a plus.&nbsp;</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English, with both technical and business audiences.&nbsp;</li><li>Business acumen, understanding of the existing technology environment, with solid analytical thinking and problem-solving skills, organizational and proactive skills along with attention to detail.&nbsp;</li><li>Ability to deliver high-quality results on-time, in scope and within budget and always strive for excellence.&nbsp;</li><li>Strong multi-tasking and time-management skills.&nbsp;</li><li>Self-motivated, flexibility and adaptability, with a results-oriented spirit and a “hands-on” mentality, accountability, and resourcefulness&nbsp;</li><li>Continuous improvement mindset and good change management skills.</li><li>Teamwork spirit &amp; ability to communicate and collaborate efficiently with internal and external stakeholders from all the hierarchical levels and functions.</li></ul> &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp; All applications will be acknowledged and treated in utmost confidence.

Functional Analysis Specialist

Γίνε μέρος του Δικτύου Καταστημάτων μας #be_part_of_tomorrow #AlphaBank Οι Αρμοδιότητες του ρόλου περιλαμβάνουν:&nbsp;<ul><li>Εξυπηρέτηση νέων και υφιστάμενων Πελατών, εξασφαλίζοντας άριστη εμπειρία Πελάτη.</li><li>Παροχή προϊόντων και υπηρεσιών με πλήρη ανταπόκριση στις ανάγκες και το εκάστοτε προφίλ Πελάτη.</li><li>Καλλιέργεια μακροχρόνιων σχέσεων με τους Πελάτες, με βάση την εμπιστοσύνη και την ποιότητα των υπηρεσιών</li><li>Εις βάθος κατανόηση των προϊόντων και υπηρεσιών της AlphaBank, ώστε να προσφέρεται στον Πελάτη η καλύτερη επιλογή.</li></ul> Αν διαθέτεις τα παρακάτω προσόντα, θέλουμε να σε γνωρίσουμε!&nbsp;<ul><li>Πτυχίο με κατεύθυνση σε Θετικές Επιστήμες, Οικονομικά, Διοίκηση Επιχειρήσεων, ή οποιοδήποτε άλλο σχετικό αντικείμενο.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες.</li><li>Πελατοκεντρική προσέγγιση.</li><li>Εμπειρία σε θέση εξυπηρέτησης πελατών/πωλήσεις θα θεωρεί επιπλέον προσόν.</li><li>Άριστη γνώση Η/Υ.</li><li>Εξαιρετική γνώση Αγγλικής γλώσσας, σε προφορικό και γραπτό επίπεδο.</li></ul>&nbsp;Στην Alpha Bank είμαστε περήφανοι για:&nbsp;<ul><li>Το ότι ανήκουμε σε ένα από τα σημαντικότερα χρηματοπιστωτικά ιδρύματα της Ελλάδας.</li><li>Το Φιλικό και συνεργατικό μας εργασιακό περιβάλλον.</li><li>Την κουλτούρα δια βίου εκπαίδευσης και ανάπτυξης.</li><li>Τις ανταγωνιστικές αμοιβές και παροχές.</li></ul>

Retail Acceleration Program / Υπάλληλος Εξυπηρέτησης Πελατών

As a Functional Analysis Specialist you will be joining the Special Lending Instruments Domain of IT Core Banking Services Division of Alpha Bank S.A., which is responsible for expanding capabilities to the full set of applications that exist in a domain and can perform the functional analysis process on small scale requirements with the assistance of a more experienced colleague.Working closely with IT and Business stakeholders, the person chosen will participate in IT projects ensuring their successful execution in alignment with IT guidelines and methodologies and meeting IT and Business objectives.&nbsp; What you will be doing&nbsp;<ul><li>Translate business requirements to functional requirements, as an input to IT solutions design for a full set of applications that exist in a domain.</li><li>Cooperate effectively with the Senior Functional Engineering regarding the functional analysis process on small scale requirements.&nbsp;</li><li>Adjust and/or assists on the design and testing of the IT systems to successfully fulfill needs of the Bank, using up-to-date technologies.&nbsp;</li><li>Create detailed documentation regarding technical solutions, their scope and objectives, activities performed, and findings.</li><li>Execute functional testing and analyzes data to assess performance to specifications.</li><li>Supervise functional testing as well as and documentation activities, performed by the team of Functional Analysts.&nbsp;</li><li>Stay up-to-date with the industry technical and business trends, to support the improvement process of the Bank’s internal systems/applications.&nbsp;</li><li>Perform basic troubleshooting activities using available tools.</li></ul> What you need to have&nbsp;<ul><li>A Bachelor’s degree in science, Technology, Economics, Mathematics, Business Administration or in any other related discipline.&nbsp;</li><li>A minimum of four (4) years professional experience in positions familiar (i.e. Special Lending Instruments, validation frameworks or testing methodologies).&nbsp;</li><li>Ability to prioritize business requirements and identify prerequisites, dependencies, and restrictions.&nbsp;</li><li>Advanced knowledge of the MS Office suite and Visio. Familiarity with the AzureDevOps tool will be considered a plus.&nbsp;</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English, with both technical and business audiences.&nbsp;</li><li>Business acumen</li><li>Proactiveness along with attention to detail.&nbsp;</li><li>Always strive for excellence.&nbsp;</li><li>Growth mindset.</li><li>Teamwork spirit.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

As a DevOps Engineer, you will be placed in the IT Digital Services and Data Analytics Division and you will be part of a vibrant team responsible for designing and implementing solutions to automate the application’ development lifecycle. You will be closely collaborating with stakeholders such as Software, System and Test engineers. What you will be doing&nbsp;&nbsp;• Design and implement scripting and automation solutions to improve Continuous Integration/Continuous Delivery (CI/CD) pipelines and streamline processes to make them faster, more efficient, human error-free and consistent.• Design and implement containerization solutions (Docker and Kubernetes tools, etc.) to enable consistent and portable software deployment.• Monitor system performance, ensuring that systems are safe and secure against cybersecurity threats.• Carry out monitoring and logging processes to ensure high availability and performance of software applications.• Identify technical problems and develop software updates, “fixes” and tools to ensure high availability and reliability of software.• Design procedures for system troubleshooting and maintenance.• Perform root-cause analyses of production errors and resolve technical issues.• Collaborate with software developers and engineers to ensure that the development follows the established processes and performs as anticipated.&nbsp;What you need to have&nbsp;• A Bachelor’s degree in Information Systems, Computer Science, Electronic Engineering or any other related field.• At least two (2) to four (4) years of experience as a DevOps Engineer or in a similar role.• Experience in common scripting or object-oriented or functional or procedural programming languages.• Experience with Microsoft Azure DevOps.• Experience in DevOps CI/CD Pipeline design and setup.• Experience in version control systems.• Knowledge of APIs (JSON, REST, SOAP).• Knowledge of containerized technologies, such as Docker and Kubernetes.• Experience with OpenShift Container Platform and Istio service mesh.• Experience in Microsoft Windows OS, Linux OS flavors and domain information utilities such as Active Directory, LDAP and DNS) administration.What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

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