shift lead - wolt market glyfada
Wolt Greece
Γλυφάδα
Γλυφάδα
Permanent
Πωλήσεις / Marketing / Εμπόριο Λιανικής
On Site
Full Time
About the job
Do you have experience in a grocery store? Do you have the ability to inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩
We’re looking for a Shift Lead for our Store Operations (Grocery) team at our Wolt Market in Glyfada.
What you’ll be doing
- Strong collaboration with the Store Manager in order to achieve daily store KPIs
- Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store
- Solving issues in which the team needs help
- Monitoring and managing workload, efficiency, admin duties and well-being
- Collecting and forwarding feedback
- Proactively participating in developing store operations
- Being able to motivate a team of 20 members
Our humble expectations
- You have experience in grocery stores/retail, ideally as a Shift Lead
- You are proactive, service-minded and a fast learner and have the ability to multitask
- You are able to work 40 hours per week, flexibly in all shifts from 07:00 to 00:00, during the day, evenings and weekends and national holidays
- Good understanding and use of English language
What you’ll get by joining us
👏🏻Wolt credits cashback benefit
💙Employee assistance program
👩🏽💻Wolt-wide training programs
🥳Team budgets per year
🍊Snacks at the store
Πωλήσεις / Marketing / Εμπόριο Λιανικής
On Site
Permanent
Full Time
About the company
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
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