operations manager

Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations to destinations in Greece (Kos, Crete, Corfu & Rhodes), referring to either immediate or future placement, and we seek an experienced and talented individual as an Operations Manager. 

Responsibilities

• Manage all aspects of hotel operations, including front desk, housekeeping, maintenance and food & beverage services.

• Lead, mentor, and develop a diverse team of staff to deliver outstanding service.

• Ensure compliance with health and safety regulations and hotel policies.

• Optimize operational efficiency while maintaining budgetary guidelines.

• Analyze guest feedback and implement improvements to enhance the guest experience.

• Collaborate with marketing and sales teams to drive occupancy and revenue.

• Monitor industry trends and competitor performance to identify opportunities for growth.

Requirements

• Minimum of 3 years of experience in a similar position

• Room Division oriented and minimum 3 years of experience in this position

• Bachelor’s degree in hospitality management or related field.

• Strong leadership and interpersonal skills.

• Ability to multitask in a fast-paced and dynamic environment

• Proficiency in hotel management software and MS Office.

• Excellent communication skills, both verbal and written

 Benefits

• Competitive salary and other benefits

• Advanced opportunities for professional growth

• Accommodation (if necessary) and board

• Participation in educational programs

• Diverse and multicultural environments

• Professional skills development