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Atlantica Hotels & Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels & Resorts is a prime example of innovation, offering a dynamic work environment.
For the 2026 season, we seek an experienced and talented individual as a Front Office Manager in the island of Rhodes, for the Atlantica Dreams Resort 5*.

A Front Office Manager is crucial in creating a positive and efficient guest experience. Effective communication, leadership skills, and attention to detail are essential for success in this role.

Responsibilities

• Lead and manage the front office team, including receptionists, concierge, and other support staff.

• Provide training and ongoing support to ensure staff is well-prepared for their roles.

• Coordinate with other departments to manage room availability and optimize occupancy rates.

• Monitor front desk operations to guarantee proper staffing and coverage.

• Oversee billing processes, ensuring accuracy and compliance with financial policies.

• Keep staff updated on industry trends, service standards, and company policies.

• Conduct regular inspections to ensure the front desk's cleanliness, organization, and professionalism.

 Requirements

• Bachelor's degree in hospitality management, business administration, or related field.

• Minimum of 3 years of experience in a management or supervisory role of a similar position

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.

• Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions

• Knowledge of hospitality industry best practices, including customer service and guest experience.

• Fluent in English, additional languages a plus.

Benefits

• Competitive salary and other benefits (as per local legislation)

• Advanced opportunities for professional growth

• Accommodation (if necessary) and board

• Participation in educational programs

• Diverse and multicultural environments

• Professional skills development