technical account manager

The jobholder will perform Presales Analysis and present Solutions for Vodafone’s Networking & Fixed Telephony solutions to Private Corporate customers. Will have the opportunity to develop expertise in new technologies/services (ex. SDWAN, SASE, Cloud Telephony etc) and work closely with a wide network of key accounts.

•    Perform daily visits (physical or digital) to investigate & analyse Corporate/SME Customer needs so as to propose technical solutions that meets customer requirements 
•    Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses 
•    Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions
•    Achieve sales Targets by co-operating with Account Managers 
•    Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.

Who you are

•    Previous working experience in a similar position in a Telecommunications or IT company
•    Ability to understand the customer’s IT operation model and propose solutions for WAN/LAN networking (SDWAN/SDLAN), Security (SASE) as well as Network Security (NGFW, DDoS), Cloud and Microsoft Teams Telephony 
•    Experience in technical writing for the above, both in Greek and English
•    Ability and interest to learn about the latest business services and products.
•    Very good interpersonal skills and ability of fluent communication with customers and partners. 
•    Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Award-winning work environment -certified #1 Top Employer in Greece 

• Competitive pay, bonus & remuneration package 

• Private Health & Medical Insurance  

• Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad 

• Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love 

• Unlimited access to learning resources and trainings 

• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  

• Remote work equipment to help you create a comfortable, ergonomic workspace at home  

• Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services 

• Extra days off: Vodafone Day, Family Day, Volunteering Day  

• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking 

• Special employee offers and discounts