What you'll do
- Lead development and commercial scaling of retail and value-added services ecosystem
- Own end-to-end lifecycle of key services like device financing, insurance, trade-in, One Number
- Drive revenue growth, margin expansion and customer lifetime value through bundled journeys and channel execution
- Own commercial strategy, roadmap and P&L performance with KPIs for revenue, margin and attach rate
- Design integrated propositions combining devices, connectivity and services into simple bundles and journeys
- Translate strategy into sellable execution across retail and digital channels optimizing customer journeys and conversion funnels
- Enable frontline success by partnering with Retail, Sales and Training teams with toolkits, scripts and incentives
- Lead and negotiate key partnerships with financial institutions, insurers, OEMs and service providers
Key requirements
- Product management and commercial strategy in retail and digital channels
- Retail and digital channel experience in telco, consumer electronics, fintech or insurance
- Partnership management with banks, insurers, OEMs and service providers
- Customer journey optimization and strategy translation into execution
- P&L management including pricing and margin management
- Stakeholder management and sales enablement including negotiation skills
Benefits
- Award-winning work environment certified #1 Top Employer in Greece.
- Competitive pay, bonus & remuneration package.
- Private Health & Medical Insurance.
- Hybrid working with option to work from abroad.
- Unlimited connectivity services.
- Access to learning and training resources.
- Paid parental leave.
- Remote work equipment.
- Special employee offers and discounts.
About the job
Lead the development and commercial scaling of Vodafone Greece’s retail and value-added services ecosystem, turning stores and eShop into a compelling technology destination. Own the end-to-end lifecycle of key services (e.g., Flex device financing, insurance, trade-in, One Number) and integrate them with core connectivity to create simple, high-conversion propositions. Drive revenue growth, margin expansion and customer lifetime value through bundled journeys, channel execution and strategic partnerships.
Key Accountabilities
•Own the commercial strategy, roadmap and P&L performance of the retail & value-added services portfolio (Flex, insurance, trade-in, One Number and new services), with clear KPIs for revenue, margin and attach rate.
•Design integrated propositions that combine devices, connectivity (postpay, fixed, converged) and services into simple bundles and journeys that increase penetration, loyalty and lifetime value.
•Translate strategy into sellable, high-conversion execution across retail and digital channels—optimising customer journeys, conversion funnels, messaging and in-store/online merchandising.
•Enable frontline success by partnering with Retail, Sales and Training teams to ensure offers are easy to explain, differentiated and embedded in everyday selling routines (toolkits, scripts, incentives and feedback loops).
•Lead and negotiate key partnerships (financial institutions, insurers, OEMs and service providers), shaping scalable commercial models and governance to deliver profitable growth.
Who you are
•Proven product leadership experience in scaling commercial propositions across retail and/or digital channels (telco, consumer electronics, fintech or insurance).
•Strong commercial acumen with an ownership mindset—comfortable managing pricing, margin, business cases and performance KPIs (revenue, attach rate, conversion).
•Ability to translate strategy into simple, customer-centric propositions and journeys that solve real needs and are easy for customers and frontline teams to understand.
•Confident stakeholder management and end-to-end execution skills—able to align Retail, Sales, Digital, Marketing, Finance, Legal and Technology around shared outcomes.
•Experience building and managing partnerships (e.g., banks, insurers, OEMs) and developing commercial models that support scalability and profitability.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts




