JOBILY AI SUMMARY
What you'll do
- Operate, monitor, and support SDN and FWaaS platforms and services
- Provide L1/L2/L3 technical support for SD-WAN and FWaaS environments
- Monitor and troubleshoot WAN links, routing, QoS, and traffic policies
- Manage and resolve incident tickets and service requests
- Support SD-WAN orchestrators, including FortiManager and VMware Orchestrator
- Administer and update FWaaS security policies
- Conduct root cause analysis for performance and security issues
- Coordinate with NOC, SOC, vendors, and engineering teams during major incidents
- Ensure SDN and FWaaS services meet defined SLAs, KPIs, and security requirements
Key requirements
- 3+ years' experience
- SD-WAN design, deployment, and optimization; SD-WAN platforms
- Firewall as a Service (FWaaS); Security policy administration
- Network routing, Quality of Service (QoS), and Network segmentation
- VPN technologies; Zero Trust Network Access (ZTNA); Secure Access Service Edge (SASE)
- FortiManager; VMware Orchestrator
- Network and security monitoring; Root cause analysis; Incident and service request management
- Telecommunications Engineering
Benefits
- Competitive pay, bonus and remuneration package;
- private health and medical insurance;
- hybrid working with the option to work from abroad.
- Learning resources, paid parental leave, extra days off, office amenities, and employee offers are also provided.
About the job
Responsible for the day-to-day operation, monitoring, and support of SDN and FaaS platforms and services. The role ensures service availability, security enforcement, and SLA compliance during the Run phase, supporting mission-critical network and security services for SME and Major customers. Key…


