What you'll do
- Clean staterooms, public areas, toilets, and reception daily
- Handle cleaning products, materials, and housekeeping equipment carefully
- Perform rotating laundry duties including washing, ironing, and folding
- Distribute daily programs, gift orders, and turndown services in staterooms
- Report technical defects of staterooms to supervisor or reception
- Assist with embarkation and disembarkation processes
- Conduct stock takes and inventory
- Participate in onboard training programs
Key requirements
- 2+ years' experience
- Housekeeping and cleaning duties on ships
- Laundry duties including washing and ironing
- Guest service with a focus on personalized hospitality
- English communication skills
- Handling cleaning products and housekeeping equipment
- Inventory management and reporting technical defects
- Any Field
Benefits
- Paid training program in skills and approach to premium hospitality services.
- On-the-job coaching to help you advance rapidly.
- Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members.
About the job
Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper.
WHAT YOU WILL DO ON BOARD
- Daily cleaning of staterooms, public areas, toilets, and reception area
- Careful handling of cleaning products, materials, and housekeeping equipment
- Rotating laundry duty including washing, ironing, and folding activities
- Distribution of daily programs, gift orders, and turndown services in staterooms
- Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation
- Conduction of stock takes, inventory, and participation in onboard training programs.
WHY JOIN VIKING?
Elevate Your Career
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:
- Paid training program in skills and approach to premium hospitality services
- On-the-job coaching to help you advance rapidly
- A lifelong network of hospitality professionals from many different countries
- Internal transfer opportunities to River, Ocean and Expedition ships
On board our ship
- Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
- Crew cabins with only 2 berths (you will have one roommate).
- Travel to/from the ship provided by Viking
- Dedicated crew areas and activities
- Sundeck area for crew use
- Employee benefits
- Paid vacation
- Referral program
- Loyalty bonuses
- No immediate tax deduction – potential for tax-free salary, depending on nationality
ABOUT YOU
- High school diploma required
- Minimum of 2 years previous experience required in a similar position in housekeeping
- Good English communication skills
- Ability to work independently, service-oriented and guest focused
- Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.