sales support executive

UTECO S.A. is a leading technical equipment provider in the field of industrial, marine and infrastructure automation with expertise in multiple verticals and industries, providing a holistic product portfolio for most application types.

The company holds strong position with six business units, such as USP (Uteco Sensor Production), M&I (Measurement & Instrumentation), APM (Automation, Power & Motion), C&C (Cables & Components), ERS (Electrification, Renewable & Storage) and SRV (Services). Continuing a history of more than 50 years of leadership, experience, and vast knowledge in distributing automation equipment, UTECO is driven and underpinned by a commitment to technological innovation, green energy, and passion for excellence.

We exclusively represent leading brands that meet customers’ needs for specialized products such as sensors, instrumentation and process control systems, power, automation systems and special cables by providing reliable & sustainable solutions. Following our purpose and leveraging our strong position and expertise in the market, we aim to create superior value for all our stakeholders by pushing the boundaries of technology in everything we do.

Be Part of our Team & Take your next career step at UTECO!

UTECO people are our most valuable asset, and they build the foundation of our success over the years. Our main objective is to shape a single culture across the organization, by developing a high-performing team ensuring job satisfaction for each member.

Our specialized knowledge, technical expertise, dedication for continuous improvement, and the passion of our people for what we do are key factors in the company’s successful growth and expansion into new market areas.

APM Business Unit distributes and exclusively represents in the Greek market, one of the global-leader vendors in factory automation equipment, providing a complete automation product portfolio, including PLC, VFDs, LVS, HMI, Servo, Robots and SCADA.

We are currently looking for a Sales Support Executive for APM Business Unit, to join our team.

Role Overview

This is a fast-paced, operations-driven back-office role within the Sales team, focused on managing a demanding volume of daily customer requests and ensuring accurate and timely execution of sales support processes. The position requires strong ability to work within structured workflows, handle multiple parallel tasks, and consistently operate across ERP systems and Microsoft Office tools (Excel, Word, Outlook).

Success in this role depends on strong organizational skills, attention to detail, process discipline, and the ability to efficiently coordinate internally with technical and commercial teams.

Your Key Responsibilities

• Support the sales team in daily operations and back-office activities.

• Handle customer inquiries via phone and email, providing professional and timely responses.

• Draft and prepare quotations, contracts, and proposals for customers.

• Track open offers and follow up on sales leads.

• Process orders into the ERP system, monitor stock levels, and prepare reports.

• Provide pre-sales support in product selection.

• Monitor customer accounts, assist in tracking sales targets and KPIs.

• Provide support in preparation on sales support documentation.

• Arrange and coordinate appointments, meetings, and travel schedules.

• Maintain and update customer records and databases (CRM, ERP).

• Prepare presentations, meeting documents, and minutes.

• Ensure smooth internal communication between sales, technical and logistics teams.

• Coordinate with other departments and external partners to facilitate information flow.

The Sales Support Executive will be reporting to the Business Unit Manager.

Your Profile

• Degree in Engineering (Electrical / Mechanical / Automation) or in Business Administration / Marketing.

• B.A. is considered as a plus.

• 2–3 years’ experience in a sales support, operations, or administrative role, in industrial/technical field.

• Experience or familiarity with the referenced product portfolio will be considered a strong plus.

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

• Experience with ERP/CRM systems will be a strong plus.

• Excellent organizational and prioritization abilities, attention to detail, and capability to handle multiple tasks under tight deadlines.

• Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.

• Excellent command of English, technical vocabulary knowledge will be considered a plus.

• A proactive, team-oriented, and adaptable professional, with a customer-centric mindset.

• Self-motivated, adaptable, and capable of working independently as well as collaboratively.

What we offer you:

• Competitive compensation package based on experience & skills.

• Opportunities for continuous development in an organized and friendly work environment.

• Sales target-meet bonus.

• Private health insurance plan.

• Creative & dynamic working environment in a leading automation technology company.

• Modern and collaborative working culture, driven by teamwork and innovation.

• Continuous, extensive & in-depth training.