student success center specialist

The American College of Greece is seeking a motivated and detail-oriented Specialist to join its Student Success Center (SCC). The successful candidate will be responsible for delivering high-quality services that ensure students have access to the resources and support they need.

Job Responsibilities:

• Provide comprehensive administrative support to the SSC, ensuring efficient back-office operations and effective communication with students.
• Assist Undergraduate and Graduate students with registration, petitions to Academic Committees, graduation applications, and other processes.
• Guide new students in using ACG platforms to access essential information regarding studies, financial matters, and college life.
• Coordinate the Housing List available to students.
• Manage the SSC TV, the Electronic Board, and create engaging content social media to communicate important academic information (i.e., registration deadlines and instructions).
• Handle the SSC containers on the ACG platforms.
• Update the Faculty contact directory available for students.
• Review the medical certificates for the use of Athletic Facilities.
• Handle the lost & found service for the Aghia Paraskevi Campus.
• Perform any other duty as assigned by the supervisor or the Executive Director.

Required Qualifications:

• Bachelor’s degree in Business Administration, Communications, Social Sciences or related field.
• At least 1 year of prior experience in Higher Education or Customer Services.
• Proficiency in English, both written and verbal.
• Proficiency in MS Office, particularly advanced Excel skills.

Required Skills:

• Excellent negotiation and communication skills.
• Strong organizational and multitasking skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and effective problem-solving skills.
• Exceptional time management skills and tasks prioritization.

Other requirements

• Flexibility in work schedule to support events and student activities as needed.

Anticipated Start Date: Immediately

Application Instructions: Applicants should complete the online application and include the following materials:

• A cover letter describing previous related experience.
• A current CV.
• Contact information (name, e-mail address, telephone number) for at least three persons who can provide a professional reference.