part-time program manager, academic programs department

Alba Graduate Business School at The American College of Greece is seeking a dynamic and committed professional to join the Academic Programs Department as a Part-Time Program Manager.

The Academic Programs Department supports the administration of Alba’s 10 Academic Programs and serves a diverse range of stakeholders, including students, faculty, visiting faculty, companies, and partner organizations.

The successful candidate will play a key role in ensuring the effective day-to-day operation of one or more academic programs. As the main point of contact for enrolled students, the Program Manager will support their academic experience while collaborating closely with faculty and internal departments.

Job Responsibilities:

• Oversee the daily operations of the assigned academic program(s).
• Provide ongoing support and guidance to current students on academic matters.
• Coordinate course delivery, including faculty support, contracts, travel logistics, and expense processing.
• Organize orientation sessions for new students and support student events and activities.
• Serve as a liaison with internal departments and external partners to ensure timely and effective service delivery.
• Gather, analyze, and report student feedback to management to support continuous improvement.
• Address and resolve student concerns and complaints.
• Monitor program expenses and oversee student invoicing processes.
• Prepare detailed reports and recommendations for senior leadership.
• Maintain up-to-date content on the program’s digital platforms and promotional materials.
• Identify training needs through surveys, focus groups, and stakeholder feedback.
• Ensure program operations align with accreditation standards (e.g., AMBA, EFMD, NECHE).
• Perform additional responsibilities as assigned by supervisors.

Required Qualifications:

• Bachelor’s Degree
• 3-5 years of relevant professional experience; experience in higher education will be considered an asset.
• Solid understanding of the Greek educational landscape
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills in both Greek and English

Required Skills:

• Strong interpersonal and teamwork skills
• Customer-focused with a drive for results
• Flexible, adaptable, and open to change
• Organized, reliable, and detail-oriented
• Skilled in negotiation and project coordination
• Creative multitasker, effective under pressure

Other Requirements:

• Flexibility in work schedule to support organizational needs as required.

Application Deadline: June 8, 2025

Anticipated Start Date: June 2025

Application Instructions: Applicants should complete the online application and include the following materials:

• A cover letter describing previous related experience.
• A current CV.
• Contact information (name, e-mail address, telephone number) for at least three persons who can provide a professional reference.