What you'll do
- Ensure high quality and safe experiences on social media apps
- Apply content policy and execute handling procedures consistently
- Identify subtle differences in digital communication
- Enforce client terms of use and monitor reports of site abuse
- Participate in employee assistance programs and training
- Escalate performance-impacting changes through proper channels
- Adhere to security measures, confidentiality, and project requirements
- Review and score digital content on age-appropriateness, violence, sexual content, and political transparency
- Support overall business by enforcing client policies
- Take part in wellness and team development activities
Key requirements
- 1+ years' experience
- Fluency in English and ability to read and speak Hungarian
- Operations experience in shared services or customer experience environment
- Strong interpersonal, verbal, and written communication skills
- Empathy in handling sensitive content
- Cultural awareness of political and social situations relevant to the supported region
- Adherence to security measures and confidentiality
- General
Benefits
- You will be given daily time to participate in wellness activities such as dance parties, fitness challenges, on-site wellness programs, video games, and team development exercises.
- TaskUs provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors.
- We also enjoy a good party, so there is always one happening somewhere!
About the job
Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media family of apps, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure…
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
About the company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.