About the job
Managing all operational aspects of the sailing school, including delivery of the RYA syllabus, day to day management of the team, driving revenue and ensuring yachts are set up to Sunsail and RYA standards
Deliver RYA courses aligning with RYA regulations and company standards
Coordinate paperwork and instructors for all courses
Drive revenue and promote courses available within resort
Maintain the standards of training delivered on shore-based courses
To supervise customer feedback of RYA training and investigate comments where vital
Liaise with the RYA and other governing bodies to ensure that the syllabus delivered is up to date
Ensure yachts are clean and set up per the company standards and RYA requirements
To ensure that any changes in the SOPs are communicated to instructors
To provide support and mentorship to instructors, and provide ongoing training as vital
To develop course material to support existing and future course requirements
Ensure before the yachts set sail accurate paperwork has been completed as per the company and local law requirements
Ensure company policies and procedures are kept to whilst instructors are at sea
Lead and empower the instructors
Provide excellent customer service at all times
Carry out other duties within your ability as requested by your line manager
What we are looking for
RYA Yachtmaster Instructor commercially endorsed
Experience managing a team
Knowledge of health and safety legislation
Knowledge of the RYA sailing school syllabus and standards
Ability to work as a reliable member of the team
Highly motivated individual
Good interpersonal skills
Highly customer orientated
First aid certificate
On Site
Ναυτιλία
Fixed Term
Full Time
About the company
At Sunsail, we strive to deliver the best sailing holidays, giving customers unique experiences on the water!
We share our customer's passion for sailing and have built a reputation for unparalleled on-water holidays, customer service and reliability that ensures guests return time after time. Sailing adventures specifically tailored to every customer, be it an adult group or family vacation, from flotilla charters or courses at our sailing schools, we design the perfect experience they'll never forget. We have something to suit everybody regardless of experience level or vessel preference.
Our skippered charters will work with a large variety of customers, from proficient sailors who would like somebody on-board to tackle the hard work and provide their unrivalled local knowledge and expertise, to customers who have never sailed before and are looking to relax and enjoy the adventure, whilst knowing they are in safe hands. Customers can get as involved in the sailing as they like, whilst enjoying the turquoise waters, buzzy harbours, and endless horizons.
Living on board with the customers, our bareboat skippers are required to plan and adapt the charters itinerary dependent on each customer’s preferences, weather forecasts, and perhaps even any secret hidden local gems.
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