credit & collections administrator

We are looking for a competent Credit & Collection Administrator to contact clients and collect payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

• Contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments.
• Updating customer payment records
• Process payments and refunds
• Monitor accounts to identify debts
• Investigate historical data for each debt or bill
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

Requirements and skills

• Proven experience in a similar role
• Knowledge of billing procedures and collection techniques
• University Degree in Accounting or Business Administration
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills

We offer

• Attractive remuneration package
• Friendly working environment
• Work/life balance
• Opportunity to develop your career and skills
• Private insurance

All applications will be treated with strict confidentiality