τεχνιτης οχηματων volvo (pst)
Aug 12, 2026 · Saracakis Group of Companies
What you'll do
- Manage entire customer and workshop process to ensure satisfaction and efficiency
- Retrieve and document all relevant work order information at first customer contact
- Plan customer and production schedules including providing price information
- Administer work orders including invoicing for Warranty, Goodwill, Insurance, and Leasing cases
- Identify and order parts with Workshop Support if needed
- Follow Volvo methods and local workshop standards for all jobs
- Perform PDS and install accessories for customers and sales department
- Report faults or deviations in Volvo systems to ensure corrective actions
- Share relevant knowledge and findings with team and collaboratively solve problems
- Follow up with customers after workshop visits
Key requirements
- 5+ years' experience
- Mechanical Engineering and Electrical/Electronic principles knowledge
- Proficiency in MS Office especially Excel
- Experience with diagnostic equipment
- Strong customer service skills
- Workshop process management including work order administration and parts identification
- Fluency in Greek and English
- Mechanical Engineeringpreferred
Benefits
- Competitive salary package and bonus scheme, health and life insurance for employees and families, modern facilities with onsite occupational doctor and parking, access to online training for personal and professional growth, clear career paths and developmental feedback, referral bonuses and wellbeing activities, financial support for post-graduation studies, marriages and newborns, discounts on company products, and various company and family activities.
About the job
Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.
ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)
#YourRole in more detail
✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.
✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning, including giving price information.
✅ Responsible for all work order administration, including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.
✅ Responsible for identifying and ordering parts, together with Workshop Support if needed.
✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.
✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.
✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.
✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.
✅ Responsible for following up with the customers a few days after the workshop visit.
What will you bring:
✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.
✅ Five years of relevant work experience as a Mechanic or Electrician.
✅ Excellent knowledge of MS Office suite and particularly Excel.
✅ Fluency in Greek and English, both oral and written.
✅ Desire for personal and professional development and growth.
✅ Customer-centric philosophy with strong customer service skills.
✅ Very good understanding of Mechanical & Electrical/Electronic principles.
✅ Good knowledge of diagnostic equipment.
✅ Military obligations fulfilled (for male applicants).
Saracakis Group of Companies Benefits
On top of the challenging work environment, we are offering:
💸Competitive salary package and bonus scheme.
👩⚕️ Health and life insurance for you and your family.
🏢 Modern facilities, onsite occupational doctor, and indoor parking
📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!
⭐Clear career paths & a developmental 360° feedback framework.
🌱 Employee or Group product & services referral bonuses, regular well-being, ESG and volunteering activities.
🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.
💰 Discounts on our company’s products.
🏃♀️ A variety of company activities and family perks.




