front office agent in milos
Aug 7, 2026 · SWOT Hospitality
What you'll do
- Provide excellent service to guests from check-in to checkout
- Welcome and register guests quickly and accurately
- Obtain guest identification and credit/check approval per hotel policy
- Verify rates and departure dates, confirm and modify registration information
- Answer guest questions and resolve problems promptly
- Authorize revenue allowances according to hotel policy
- Upsell guest rooms, food & beverage, and hotel promotions
- Make restaurant, transportation, and entertainment reservations for guests
- Communicate and cooperate with other hotel departments
- Maintain thorough knowledge of hotel amenities, services, and local area attractions
Key requirements
- Customer service and hospitality knowledge
- Communication skills and administrative skills
- English language proficiency
- Attention to detail
- Upselling skills
- Reservation management and guest registration
- Hospitality Management / Travel and Tourismpreferred
Benefits
- Dynamic, friendly and supportive working environment.
- Opportunities for career development within the company.
- Accommodation and meals provided.
About the job
For a new project in Milos island
As a Front Office Agent your responsibilities include but are not limited to:
Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
Understanding of hotel history, services, facility information, and rates and packages
Requirements
Degree in Hospitality or Travel & Tourism is highly desirable.
Prior solid work experience as a Front Office Agent or similar roles.
Knowledge of the hospitality industry.
Customer-oriented and friendly personality.
Sound communication and administrative skills.
Excellent command of English language
Attention to detail and a structured way of working
Benefits
Dynamic, friendly and supportive working environment
Opportunities for career development within the company
Accommodation
Meals
Work with the best professionals in tourism industry
Monthly net salary range: € 1250–€1400, depending on qualifications and experience
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.
About the company
Established in May 2013, SWOT Hospitality is a leading hotel management company based in Athens, Greece specializing in hotel management, asset management and development, investment management, sales & marketing and advisory services. SWOT’s experience, professionalism, and ability to effectively respond to the rising demands of the global hospitality industry has led top investors and developers to entrust the company with realizing their vision to excellence. SWOT Hospitality is currently managing a portfolio worth 250 mil euros in Greece and Southeastern Europe. The company collaborates with renowned international hotel chains such as Hilton, Marriott International Inc., Hyatt Hotels Corporation, Accor S.A., and Nikki Beach Hotels & Resorts. Additionally, SWOT holds White Label Operator (WLO) certification from Intercontinental Hotels & Resorts and Leading Hotels of the World. The Firm’s principals have maintained a consistent track record of strong performance and value creation. They have acquired, developed, and managed some of the most high-profile hotels in the region, with more than 3,500 rooms and a value in excess of €1 billion.