global distribution system (gds) specialist

The Global Distribution System (GDS) Specialist is responsible for managing all technical aspects of GDS bookings, ensuring efficient and accurate processing of fares, bookings auditing, and compliance with booking policies.

This is a critical role in maximizing the company’s visibility, revenue, and customer satisfaction through effective management of GDS systems.

Responsibilities:

• Configure and maintain airline content, including schedules, fares, and inventory, within the Global Distribution System (GDS) platforms.
• Ensure accuracy and consistency of information across all GDS channels.
• Identify opportunities to enhance airline content within GDS systems to drive sales and improve customer experience.
• Analyze GDS performance metrics and generate reports to evaluate the effectiveness of distribution strategies.
• Develop and implement strategies to maximize revenue and increase market share through GDS channels.
• Ensure compliance with industry regulations and standards related to GDS usage and distribution.
• Lead the integration of new technologies and features into the GDS platforms, ensuring compatibility with the airline’s systems and enhancing the overall customer experience.
• Liaise with GDS providers to address system-related issues, implement updates, and optimize performance.
• Work closely with IT support to troubleshoot technical problems and implement effective solutions.
• Offer ongoing support to end-users, ensuring they understand and utilize GDS functionalities optimally.
• Resolve GDS-related issues reported by internal teams, travel agencies, or customers.

Competences:

• Strong analytical skills.
• Excellent problem-solving skills and attention to detail.
• Detail-oriented and result oriented.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.

Requirements:

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• At least 5 years extensive experience in GDS platforms, including Amadeus, Sabre, and Travelport.
• Proven experience in a similar role within the airline industry, with a focus on GDS management and optimization will be considered an asset.
• Strong understanding of airline fare structures, ticketing rules, and industry regulations.
• Fluency in oral and written English.
• Proficiency Knowledge of MS Office

About SKY express:

We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting

people, businesses, and dreams wherever we fly.

SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:

• The ERA Airline Excellence Award 2023

• The ERA Innovation Airline Award 2023

At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.

We can’t wait to have you on board on this new remarkable journey!

Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.

Please note that only shortlisted candidates shall be contacted.