The Deputy Operational Control Center (OCC) Manager works closely and deputizes when needed the OCC Manager to oversee the daily operations of the OCC department to ensure the smooth operation of flights and adherence to safety standards.

This role plays a critical role in ensuring the safe, efficient, and punctual operation of airline flights, working collaboratively with various departments and stakeholders to achieve operational excellence.

Responsibilities:

• Ensure operational control conducted in accordance with company’s applicable regulations and standards.
• Secure that cost effective and consistent disruption recovery responses are initiated and implemented.
• Evaluate and initiate emergency response action in accordance with the company’s policy.
• Adapt to business and industry regulatory requirements, organization standards and local procedures.
• Assess risk tolerability with respect to the safety and security of aircraft operations.
• Monitor and control aircraft movement to know aircraft location and operating status.
• Identify restriction impacts (weather and airspace) on operations, develop alternative actions and communicate them promptly.
• Track flight progress 24/7 to achieve effective operation control and high rate of efficiency and safety.
• Ensure smooth operation of Flight Dispatch.
• Create, update, and maintain Dispatch and OCC procedures.
• Secure Control Navigation and Fuel Costs by effective Flight planning and database management.
• Prepare operations analysis report to assist management in business decisions.
• Arrange availability of ground handling and refueling facilities.
• Support on the route and alternates selection required documentation, approvals, pay loads restrictions block times and revisions to operational documents.

Competences:

• Ability to thrive in a high-pressure environment and make sound decisions under tight deadlines.
• Keen attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Exceptional communication and interpersonal skills.
• Demonstrated leadership and teamwork abilities.
• Ability to motivate and inspire teams.

Requirements:

• Previous experience in a supervisory or managerial role within an Operational Control Center (OCC) or similar environment.
• Familiarity with industry-specific regulations and best practices.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Fluency in oral and written English.

About SKY express:

We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting

people, businesses, and dreams wherever we fly.

SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:

• The ERA Airline Excellence Award 2023

• The ERA Innovation Airline Award 2023

At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.

We can’t wait to have you on board on this new remarkable journey!