Sky Express is currently seeking for ambitious Agents who will join our Call Center department , based in Athens, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations.

Key responsibilities:

• Respond to customers’ needs through e-mails and inbound calls

• Book tickets

• Perform booking changes

• Provide information to customers and airport stations

Skill set:

• Customer oriented

• Communication and negotiation skills

• Result driven

• Ability to work under pressure

• Multi-tasking

• Team oriented

Requirements:

• Experience in Customer Service

• Excellent command of the English language

• PC literacy

• Ability to work on rotation shifts

A Bachelor’s degree and knowledge of French and/or German , Italian language will be considered an advantage.

The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.

Candidates who will be contacted, may be asked for further information as part of our screening process.

If you consider yourself an enthusiastic professional that wishes to become a part of Sky Express team