What you'll do
- Develop and execute comprehensive research plans aligned with business objectives
- Build and maintain relationships with key stakeholders to ensure research impact
- Plan and conduct research using observation sessions, user interviews, usability tests, and surveys
- Collaborate with product managers and stakeholders to translate research findings into actionable design items
- Synthesize findings into actionable recommendations and present them to stakeholders
- Advocate for user needs and promote a user-centric culture
- Stay updated with industry trends and improve research processes
- Enhance and maintain processes for managing and utilizing user feedback repositories
Key requirements
- 6+ years' experience
- UX research including observation sessions, user interviews, usability tests, and surveys
- Proficiency in analytics tools such as Google Analytics, Hotjar, Fullstory
- Leadership, mentoring, and cross-functional collaboration skills
- Strong organizational skills and ability to manage multiple projects
- Presentation, storytelling, and analytical skills to communicate research findings
- Familiarity with agile workflows, Scrum, and project management tools
Benefits
- Lunch Is On Us: Monthly allowance for your favorite meals.
- Health First: Private health & life insurance for peace of mind.
- Set Up For Success: The right tools to stay connected and perform your best.
About the job
We are looking for a UI/UX Designer to join our product team. In this role, you will lead complex research initiatives, influencing product strategy and driving innovation. This role is pivotal in advancing user understanding across the organization and delivering actionable insights for strategic decision-making.
What You'll Be Doing
Develop and execute comprehensive research plans aligned with business objectives.
Build and maintain relationships with key stakeholders, ensuring research impact.
Plan and conduct research using a variety of methods including observation sessions, user interviews, usability tests, and surveys.
Collaborate with product managers and stakeholders to translate research findings into actionable design items that align with business objectives
Synthesize findings into actionable recommendations and present them to stakeholders, advocating for user needs and driving insights into long-term product decisions
Advocate for user needs across the organization, promoting a culture of user-centricity.
Stay up to date with industry trends and best practices, continuously seeking opportunities to improve our research processes and deliverables.
We could be a bit more inclusive yet specific. E.g. "Utilize advanced analytics tools like Google Analytics, Hotjar, Fullstory, etc. to enhance research outcomes (we use Fullstory)."
Enhance and maintain efficient processes for managing and utilizing user feedback repositories, ensuring data is accessible and actionable for cross-functional teams.
Enhance and maintain efficient processes for managing and utilizing user feedback repositories, ensuring data is accessible and actionable for cross-functional teams.
What You'll Bring
6+ years of UX research experience, with a strong track record of impactful contributions.
Expertise in a variety of research methods, including observational studies and data-driven analysis.
Proficiency in analytics tools and their application in UX research.
Strong leadership, mentoring, and cross-functional collaboration skills.
Excellent organization skills, with the ability to manage multiple projects and prioritize tasks effectively.
Exceptional analytical, presentation, and storytelling abilities to communicate research findings to diverse audiences effectively
Proficiency in integrating research insights into product strategy.
Familiarity with agile workflows (especially Scrum) and experience with project management tools such as Jira.
How We Support Your Growth
Lunch Is On Us: Monthly allowance for your favorite meals.
Health First: Private health & life insurance for peace of mind.
Set Up For Success: The right tools to stay connected and perform your best.
Curiosity Never Retires: Access to Udemy for unlimited learning.
Career Rocket Fuel: Coaching and mentorship programs tailored to your goals.
Work With The Best: Collaborate with industry-leading clients.
Celebrate Diversity: Be part of a team that values every perspective.
Performance Pays Off: Annual discretionary bonus based on yearly contributions.
Social Responsibility: Give back through volunteering and sustainability.




