technical department manager

We are looking for an experienced Technical Department Manager to lead and develop a highly skilled engineering team delivering enterprise IT Services and solutions.

This is a leadership role combining technical expertise, operational excellence, and people management. You will oversee the planning and successful delivery of customer projects, ensure high-quality technical services, support business growth, and continuously improve the department's performance and capabilities.

The ideal candidate has a strong infrastructure background, excellent leadership skills, and a passion for building high-performing technical teams.

Responsibilities:

Leadership & Team Management

• Lead, mentor, and develop a multidisciplinary team of Engineers

• Allocate technical resources according to project priorities and customer requirements

• Conduct performance evaluations, coaching sessions, and career development planning

• Foster a collaborative, customer-oriented, and high-performance culture

• Recruit, onboard, and develop new technical talent

• Project & Service Delivery

• Oversee the successful delivery of IT projects

• Ensure projects are delivered on time, within scope, and according to quality standard

• Coordinate project activities between engineering, sales, management, vendors, and customers

• Monitor technical KPIs, project progress, resource utilization, and customer satisfaction

• Support escalation management for complex technical issues

Technical Leadership

• Guide solution design and technical architecture for enterprise environments

• Review technical proposals, implementation plans, and engineering deliverables

• Promote best practices across enterprise technology platforms, infrastructure services, operational resilience, and information security

• Drive continuous improvement of operational processes and technical standards

• Stay informed about emerging technologies and evaluate opportunities to enhance the company's service portfolio

• Work closely with the Sales team during presales activities and technical presentations

• Participate in customer meetings and provide technical leadership for strategic accounts

• Build strong relationships with technology partners and vendors

• Contribute to business planning, departmental budgeting, and strategic initiatives

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

• Minimum 8 years of experience in Enterprise IT Infrastructure (System, networking security)

• Minimum 3 years of experience managing technical teams

• Ability to manage multiple projects simultaneously

• Strong analytical thinking and problem-solving abilities.

• High level of ownership, accountability, and professionalism

• Proven experience delivering complex enterprise infrastructure projects

• Experience managing customer-facing engineering organizations

• Knowledge of enterprise IT infrastructure and datacenter technologies

• Understanding of identity, access management, and authentication solutions

• Experience with virtualization platforms and cloud-based environments

• Familiarity with cloud services, digital workplace, and productivity platforms

• Understanding of enterprise networking technologies and architectures

• Knowledge of data storage, backup, and recovery solutions

• Familiarity with cybersecurity technologies, security frameworks, and risk management practices

• Understanding of high availability, business continuity, and disaster recovery architectures

• Excellent people management and mentoring skills

• Strong planning, organization, and prioritization abilities

• Customer-focused mindset

• Excellent communication and presentation skill

What is there for you:

Join a dynamic technology organization that is part of a fast-growing technology group, offering the stability of an established business combined with the opportunities of a broader innovation ecosystem.

• Competitive remuneration package based on experience and qualifications

• A leadership role with significant impact on the company's technical strategy and future growth

• The opportunity to collaborate with multiple technology companies within the group, broadening your expertise and professional network

• Exposure to large-scale, enterprise projects across diverse industries and technologies

• Continuous professional development, technical training, and certification opportunities

• Access to leading global technology vendors and cutting-edge enterprise solutions.

• A collaborative, innovation-driven environment that encourages new ideas and continuous improvement

• Long-term career development opportunities within a growing technology group, with potential for progression into senior leadership roles

Salary Range: 45000 - 50000 gross per year (depending on experience and qualifications)

This is an excellent opportunity for a motivated professional to join a growing organization and make a positive impact on our business. If you are interested in this position, please apply now!