junior customer support & operations

You will be part of our core business team. You will be expected to work in a fast and competitive environment, take on responsibilities and initiatives from day one, and collaborate effectively with the other members of the team. We are looking for a person that is diligent, hard-working & creative. Above all, a person who will be excited about the prospect of working for a pioneering technology company.

Requirements

• Excellent command of Greek and English

• Tech-savvy, hard-working, and a team player

• Strong interpersonal and communication skills

• Excellent computer skills (especially Excel)

• Ability to work well with large datasets

• Excellent organizational and operational skills

• Very diligent and able to work in a fast-paced environment

• Problem-solving mindset

Responsibilities

• Handle day-to-day operations, including live chat, emails, and phone communication with clients

• Manage and maintain large databases with accuracy and efficiency

• Drive product sales through outreach and cold-calling to Greek and international clients

• Provide after-sales support and deliver user training on-site when needed

• Organize and execute operational tasks with maximum attention to detail

• Develop an in-depth understanding of the product, market, and client needs

• Embrace and promote the company’s long-term vision and unique culture

Benefits

• Attractive compensation package

• Friendly and collaborative work environment

• Hands-on experience with modern systems and technology

• Various additional benefits (e.g. health insurance)

• Stable work environment with a long-term outlook

• Option for a hybrid working model after the initial training period (6 months)