community manager

PeopleCert is looking for an experienced and proactive Community Manager to join our team and lead the engagement and growth of our global community. This role plays a key part in strengthening relationships with our ambassador network, increasing community participation, and creating meaningful connections across our ecosystem.

The ideal candidate is passionate about community building, communication, and brand engagement, with the ability to develop initiatives that inspire collaboration and advocacy. Working closely with marketing and cross-functional teams, the Community Manager will help ensure that all community activities align with our brand values and strategic objectives.

As a Community Manager, your tasks will include the following:

• Build and maintain strong relationships with ambassadors and community members.

• Serve as the main point of contact for ambassador communications, support, and day-to-day engagement.

• Communicate upcoming marketing initiatives, campaigns, and key updates to ambassadors, ensuring alignment and active participation.

• Foster a sense of belonging and encourage active participation, collaboration, and advocacy within the community.

• Work closely with ambassadors to support the creation of authentic, brand-aligned content.

• Partner with Marketing teams to ensure consistency in messaging.

• Contribute to the development of community campaigns, storytelling initiatives, and engagement activities that strengthen brand visibility and community participation.

• Support the planning, coordination, and execution of community-led and global events.

• Identify opportunities to enhance community engagement, strengthen visibility, and increase overall impact.

• Support the day-to-day management and optimisation of the community platform and related tools.

• Ensure a positive, engaging, and user-friendly experience.

• Track engagement metrics, participation levels, and community feedback to support continuous improvement.

• Ensure their work and presence are aligned with company’s core values — quality, innovation, passion, integrity, clarity, and velocity.

What we look for:

• Bachelor’s degree in Marketing, Communications, Business, or a related field; a Master’s degree is a plus.

• 7+ years of experience in Marketing, Community, or related roles; experience in Brand and Product-focused positions will be considered an asset.

• Experience in community engagement / ambassador programmes will be considered a plus.

• Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate would be a plus).

• Advanced computer literacy is required; ECDL Advanced level certification is desirable.

• Excellent organisational, stakeholder management, and communication skills.

• Ability to manage multiple projects in a fast-paced, international environment.

• Willingness to travel internationally, as required for community events, ambassador activations, and company initiatives.

• A proactive, detail-oriented team player with a strong sense of ownership and accountability.

What we offer:

• Competitive remuneration package 💲

• Work in an international, dynamic and fun atmosphere 💯

• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓

• Huge learning experience in using best practices and global environment 📈

• Constant personal and professional development 🥇

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!