trading administrator

The Trading Administrator is an operational role within the Managed Trading Services (MTS) team. You will be responsible for the support and administration of the trading operations and the smooth offering of OpenBet’s Digital Signage Services. You will ensure that the department operates in a way that meets the needs of the customers effectively. You will be the on the 1st line of support for trading/operational incidents and will work on resolving them, according to SLAs and internal procedures. 

What you’ll be doing

• Content Management support for OpenBet’s Digital Signage Solution 

• Responds in a timely manner to incident and requests from end-users and external clients 

• Analyze root causes of operational malfunctions and provide resolutions. 

• Configuration support for multiple applications 

• Offer top-notch Digital Signage services to our customers overseas 

• Resolve operational problems within the defined schedules and service level agreements. 

• Handle escalated issues and follow-up on outstanding issues promptly. 

The Player

What you’ll bring

• Degree level education, preferably on a numerate discipline 

• Computer literacy with in-depth knowledge of MS Office, especially Excel 

• Very good written and verbal communication skills in English 

• Practical knowledge of Windows operating systems. 

• Strong written/verbal skills 

• Able to multitask efficiently. 

• Strong attention to detail 

• Good analytical and numerical skills 

• Ability to work flexible hours in line with the needs of the business and the sporting calendar (24/7/365) 

What’s the Score?

Why OpenBet?

• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.

• The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.

• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.

• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.

• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.

What we can offer YOU:

• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace

• The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow

• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!

• And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career We have a collaborative office environment with our team members in office, this role requires 5 days per week on-site.