sre manager

We're looking for an SRE Manager to lead our Site Reliability Engineering team, with a particular focus on observability and performance engineering. You'll build and lead the team responsible for how we see, measure, and understand the health of our platform — setting the standards for monitoring, alerting, and performance testing that keep our systems running reliably. You'll balance hands-on technical leadership with people management, working closely with DevOps, Infrastructure, and Database Engineering to raise the bar on reliability across the estate.

What you’ll be doing

• Lead and grow the SRE team, providing day-to-day people management, coaching, and career development for a group of reliability and performance engineers

• Own the observability strategy across the platform — metrics, logging, tracing, and alerting — equipping DevOps, Infrastructure, and Engineering teams with self-service dashboards and insight rather than gatekeeping the data

• Own the evaluation, budget, and vendor relationship for observability tooling, balancing capability, cost, and operational fit

• Explore and adopt AI-assisted observability capabilities — anomaly detection, predictive alerting, and AI-driven root-cause analysis — to help the team spot issues earlier and resolve them faster

• Own the performance engineering practice, including load testing, capacity planning, and performance benchmarking

• Define and drive SLIs, SLOs, and error budgets for critical platform services, working with Engineering to embed reliability targets into delivery

• Act as an escalation point for major incidents, contributing root cause analysis and ensuring learnings feed back into monitoring, alerting, and performance improvements

• Partner with DevOps, Infrastructure, and Database Engineering to close observability gaps across the hybrid on-premises and cloud estate

• Ensure the team maintains clear runbooks and playbooks for common failure scenarios, making reliability knowledge repeatable rather than dependent on individual expertise

• Champion a proactive reliability culture, shifting the team from reactive firefighting toward prevention through better tooling, automation, and standards

The Player 

• Proven experience leading a Site Reliability Engineering or Performance Engineering team, including direct people management responsibility

• Deep hands-on background in observability — metrics, logging, tracing, and alerting

• Strong experience with performance engineering practices, including load testing, capacity planning, and performance benchmarking

• A track record of defining and operationalising SLIs, SLOs, and error budgets in a production environment

• Experience acting as an escalation point for major incident response, contributing to root cause analysis through to concrete reliability improvements

• Comfort working across hybrid on-premises and cloud environments, ideally within a high-availability, transaction-heavy domain

• Hands-on AWS experience, with a focus on cost optimization and leveraging AI-powered tools to drive efficiency across cloud infrastructure

• Working knowledge of Kubernetes and Rancher, enough to operate confidently across our hybrid on-premises and cloud platforms

• An AI-native approach to observability, with exposure to AI or LLM-assisted tools for anomaly detection and root-cause analysis a plus

• Strong communication skills, with the ability to translate technical reliability data into insight for non-technical stakeholders

• A coaching mindset, with genuine enthusiasm for developing engineers and building a strong team culture

What’s the Score? 

Why OpenBet? 

• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.  

• The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.  

• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.  

• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.  

• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.  

What we can offer YOU:  

• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace  

• The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow  

• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!  

• And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career  

• We have a collaborative office environment with our team members in office 2 days per week.