counsellor, kids only (8038)

The KidsOnly Counselors supervises providing services for the children. He/she assists the Kids Club Manager in overseeing the over-all operation of the KidsOnly facilities to ensure a smooth running, responsive, highly personalized and efficient service for the participating children. 

Key Duties and Responsibilities

• Welcomes, greets and assists guests with any request, enquiries and directions.
• Ensures all necessary Welcome/invitation letters/cards, Introduction letters and complimentary arrivals kits are always available and ready at appropriate times, according to KidsOnly Standard Operation procedures
• Direct and liaise with the KidsOnly Counselors, Babysitters and attendant.
• Manage stated areas ensuring a smooth and efficient operation
• Ensure all SOP’s, Risk Assessments, policies and Procedures and Health guidelines are followed accordingly.
• Ensures to update all the kids profile pertaining to their preferences, medical conditions/ allergies etc.
• Actively promote and encourage the participation of guest in all activities and events.
• Stay abreast of changes in the program and put these into practice.
• Assists with preparing and organizing all KidsOnly activities as needed as well as Resort sponsored activities, in conjunction with Recreation, such as Family Fitness Challenge, Easter and Festive
• To develop new activities to be implemented as part of the KidsOnly program
• Assists the Kids Club Manager, with the coordination of team and disciplinary standards / plans 
• Conduct departmental trainings and attends other meetings in absence of the Kids Club Manager
• Reports feedbacks to Kids Club Manager on likes and dislikes of kids with regards to the activities and programs Implemented
• To be flexible to any task assigned by the Kids Club Manager

Skills, Experience & Educational Requirements 

• Childcare & Education graduate 
• Minimum of 2 years in a similar role is required
• Excellent communication skills
• Strong Organizational Skills
• Flexibility and multi- tasking skills
• Ability to work within, as well as to lead and motivate the team to achieve outstanding results
• Ability to relate to the requirements of children from all age groups.