channel management & strategy expert

We are hiring a Channel Management & Strategy Expert to design, refine, and optimize how Nexi Greece sells across direct, indirect, and digital acquisition routes.

This is a senior strategy and design role; you will not manage day-to-day sales teams, but you will shape the entire channel architecture to ensure we grow profitably, efficiently, and in line with merchant needs.

You will be the internal architect of our commercial engine, working closely with stakeholders from Sales & Alternative Channels Management, Product & Marketing, Pricing & CVM teams while also connecting with peers in other Nexi Group countries to share and adopt best practices.

Key Responsibilities

1. Channel Strategy & Design

• Design Nexi’s channel mix across direct sales, alternative partners, retail branches, and digital channels

• Define the role, target segments, and KPIs for each route to market

• Build scalable go-to-market models tailored to merchant needs and channel economics

• Prioritize and roadmap new channel opportunities (e.g., digital onboarding, referral ecosystems)

2. Cross-Functional Leadership

Partner with:

• Head of Product & Marketing to align go-to-market by product type

• Head of Pricing & CVM to calibrate incentives and margin performance by channel

• Alternative Channels Manager to scale or refine partner programs

• Sales Leads to test, validate, and implement channel improvements

• Influence senior stakeholders with data and commercial logic

3. Channel Performance Optimization

• Analyze channel-level performance (conversion, churn, ARPU, cost-to-serve)

• Identify cannibalization, overlap, or gaps in merchant acquisition

• Recommend tactical and strategic actions to improve channel effectiveness

4. Execution Support & Enablement

• Collaborate with sales enablement teams to roll out channel playbooks, lead routing models, training tools

• Support pilots or launches of new channel types with business cases and frameworks

• Monitor pilot results and refine implementation

Profile

1. Experience

• 8+ years in channel management, go-to-market strategy, or commercial design

• Proven experience in multi-channel sales ecosystems (payments, telco, SaaS, fintech, banking, or retail)

• Strong commercial acumen and analytical skills; can build a P&L model or evaluate ROI scenarios

• Experience working across matrixed organizations or pan-European environments is a plus

1. Skills & Mindset

• Strategic thinker with operational sensibility; can zoom out and dive in

• Excellent stakeholder management and ability to influence without authority

• Comfortable with ambiguity, change, and driving structured growth

• Fluent in Greek and English (written and spoken)

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 

• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work

• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 

• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

• Work Your Way: Embrace a Hybrid Working Model that offers flexibility and balance between office and remote work

• Stay Healthy, Feel Supported: Comprehensive Medical Plan (Life & Health Insurance) plus an Annual Health Check-Up to keep you at your best.

• Support That Cares: Access to our Company Blood Bank, because we believe in taking care of each other. 

• Daily Comforts: Receive Ticket Restaurant Vouchers to make your lunch breaks more enjoyable. Enjoy free coffee on premises.

• Connect & Celebrate: Join us for Corporate Events that foster team spirit, celebrate achievements, and make work fun.