front office manager

Conrad Corfu, opening in 2026, is the latest addition to the Numo Hotels & Resorts portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.

Key Responsibilities

• Oversee and coordinate day-to day Front Office operations (Reception, Guest Relations, Night Audit).

• Ensure excellent guest service throughout arrival, stay, and departure.

• Monitor KPIs, budgets, daily financial transactions, and reports.

• Lead, train, and evaluate the Front Office team, preparing work schedules.

• Handle guest complaints, feedback, and online reviews with professionalism.

• Ensure compliance with company policies, safety, and quality standards.

• Collaborate with Housekeeping, Maintenance, Reservations, and Guest Experience.

Requirements

• Degree or Diploma in Hospitality Management or related field

• At least 3 years of experience in a front office management position in a 5-star hotel

• Strong leadership and training skills to ensure team development

• Excellent proficiency in English, knowledge of a second language is a plus

• Proficient in hotel management software (preferably Opera) and Microsoft Office Suite

• Exceptional customer service skills with a focus on guest satisfaction

• Strong problem-solving abilities and the ability to work under pressure

• Excellent communication and interpersonal skills

• Attention to detail and exceptional organizational skills

• Flexibility in scheduling and the willingness to handle diverse situations

Benefits

At Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:

• Competitive pay that recognizes your talent and contribution

• On-the-job training and workshops to keep your skills sharp

• Career growth opportunities at every stage of your journey

• Staff accommodation provided, allowing you to live the destination, not just the job

• Daily meals in our staff restaurant

• Discounts at our on-site outlets

• Uniform provided

• Laundry allowance

• Access to the global training platforms and our library for learning, personal development, and career growth

• Exclusive hotel rates and special offers for team members in the international hotels of the brand

• Winter work abroad opportunities, to explore international career paths

But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:

• Teamwork – We’re stronger together!

• Integrity – Do the right thing, even when no one is watching!

• Respect – We honor all voices, and every idea counts!

• Kindness – A smile goes a long way!

• Creativity – If you can think outside the box and color outside the lines, you’re our kind of person!

At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

We are an equal opportunities employer – All applications will be considered as confidential.

Only suitable candidates will be contacted.