Jobily
front office agents
NUMO Hotels & Resorts
Ιεράπετρα
Ιεράπετρα
On Site
Τουρισμός / Ξενοδοχεία
Seasonal
Full Time
About the job
Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.
Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.
Key Responsibilities
Welcoming and greeting guests providing a friendly, efficient and courteous service
Managing all the necessary procedures during arrival and departure of the guests
Providing information to guests in regards of the hotel facilities, events and services
Handling telephone calls, emails or personal client’s requests
Working closely with all departments and ensure guests satisfaction at all times
Effectively handling guests’ feedback, comments or complaints
Keep a high level of personal grooming standards and appearance
Requirements
Degree or Diploma in Hospitality/Tourism would be an advantage
Proven experience as Front Office Agent in a 5* luxury hotel
Excellent knowledge of Opera PMS
Fluency in English and in a second foreign language
Benefits
A salary that makes Mondays better – Competitive pay for your awesomeness.
Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.
Grow while you glow – Opportunities for professional development at every step.
Live the destination, not just the job – discover new places with accommodation provided.
Daily treats – Enjoy delicious meals in our staff restaurant.
Access special hotel rates worldwide – exclusively for our team members.
Winter Work Abroad – explore exciting hotel career opportunities.
But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:
Teamwork – Together, we are always stronger!
Integrity – Do the right thing, even when no one is watching!
Respect – We value every voice and believe that every idea matters!
Kindness – A smile can change someone’s day!
Creativity – We approach challenges with imagination and an innovative spirit!
Turn your passion into a career!
On Site
Τουρισμός / Ξενοδοχεία
Seasonal
Full Time
About the company
At Numo Hotels & Resorts, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist—just like our name suggests! We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity. These values drive our actions, foster collaboration and inspire innovation in all that we do.