digital services product lead

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and strategic thinking Digital Services Product Lead to be part of our Product team.

You have a challenging mission for:
Building, growing and monetizing a portfolio of digital services, shaping product strategy, driving innovation, and delivering integrated propositions that enhance customer experience and business performance.

What you will do:

• Build, grow and monetize a portfolio of digital services

• Shape the digital product strategy ensuring alignment with customer needs, business priorities and commercial goals

• Develop deep understanding of customer behaviors, operational challenges, and digital maturity levels by deep diving into customer insights through research, interview, market intelligence and feedback loops

• Drive product innovation aligned with market trends, customer pain points, and commercial objectives.

• Identify, evaluate, and onboard third-party digital services

• Build integrated service propositions that complement core connectivity offerings.

• Manage the full product lifecycle from concept and business case development to launch, optimization, and retirement.

• Lead and evolve the digital product chapter, building a culture of accountability, ownership and disciplined execution

• Lead relationships with external solution providers, evaluate based on customer value, scalability, and commercial viability and negotiate commercial models, services levels, and partnership agreements

• Influence effectively across teams, and stakeholders, navigating complex environments and removing blockers to maintain momentum

• Design and end to end execute go to market strategy; define bundles, enable sales channels, orchestrate internal stakeholders to define communication strategy

• Define business case and pricing strategy

• Monitor product performance, customer adoption, engagement, and profitability

• Ensure seamless customer journeys across acquisition, onboarding, activation, support, and renewal.

It would be great if you have:

• Strong product management experience in telecommunications, technology, SaaS, or digital services

• Demonstrated ability to translate customer insights into commercial product propositions.

• Strong understanding of digital ecosystems and third-party partnership models.

• Commercially minded with analytical and strategic thinking capabilities.

• Excellent stakeholder management and cross-functional collaboration skills.

• Familiarity with agile methodologies and digital product development practices.

What you will get:

• Annual Bonus to celebrate your achievements.

• Wellness programs to keep yourself fit.

• Mobile voice and data to talk.

• Discounts on Nova Fixed / Mobile / TV for you, friends, family.

• Flexy work from home to balance your life.

• Private Insurance program to check up your health.

• Toddlers allowance to daycare your kids.