storage engineer

NTT Data Greece team is looking for a motivated and experienced Storage Engineer in Athens to work with our clients in the European public sector.

Your role:

• Ensuring IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving incidents and problems.

• Managing incidents to resolution, ensuring zero missed SLAs and achieving client satisfaction by building and supporting technology solutions.

• Investigating technical support issues, identifying root causes to prevent recurrence.

• Handling incident, problem, event, and request management, including identifying issues, developing workaround plans, and implementing resolutions within SLAs.

• Managing and optimizing storage infrastructure operations, including monitoring, reporting, and implementing changes or service requests.

• Documenting technical processes and providing on-call support.

• Monitoring and reporting on server environments and SLAs, handling priority management, and escalating issues as needed.

• Ensuring integration with other organizational teams and evolving service delivery methods and tools.

• Utilizing automation tools for administration and monitoring of storage systems.

• Managing block and NAS storage and integrating systems with databases, networks, backups, and virtual environments.

• Configuring, maintaining, and administering SAN/NAS-based storage environments.

• Performing security hardening, patches, updates, and system performance troubleshooting.

• Managing Brocade Fibre Channel Directors/Switches and handling access/user administration.

• Monitoring and optimizing I/O performance and creating technical documentation.

• Implementing security policies, performing vulnerability assessments, and ensuring compliance with industry standards.

• Managing security tools, monitoring systems, and handling escalations.

• Managing hybrid cloud environments (AWS/Azure), implementing cloud security measures, optimizing resources.

We value a collaborative and supportive environment, celebrating curiosity and engagement

We are committed to supporting the physical, financial and emotional well-being our of employees

Career development. Training path and access to learning opportunities, yearly performance reviews and a mentorship program

We believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working model

Talent Friends. Refer a friend and receive a bonus when they join

We care about you

Health & well-being. Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions

Diversity & inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUnique

Please let us know if you require us to accommodate any accessibility needs during the recruitment process.

Benefits at NTT DATA Greece

Health insurance for the employee and one dependent family member (100% paid by NTT DATA)

Meal vouchers of 120€ per month (x12)

Corporate mobile phone: subscription & device

Teleworking equipment allowance

Udemy Account

Access to Open Up mental health service 

28 days of paid annual leave consisting of your legal holidays and compensation days

Your profile:

• Bachelor’s degree or equivalent level through experience and professional training

• 2-5 years of experience in a Windows Server mid to big size infrastructure

• Expertise in large-scale Storage Area Network (SAN) systems, including design, build, and operation (e.g., Dell/EMC, NetApp, HDS).

• Hands-on experience with enterprise storage

• Proven experience managing large-scale storage across on-premises, co-location, and cloud environments.

• Proficiency in operating and migrating SAN and Network Attached Storage (NAS) systems.

• Expertise in fiber channel switches (Cisco/Brocade), NFS, block storage, VLAN configuration, and network switches.

• Strong knowledge of Windows and Linux server platforms, storage technologies, and cyber resiliency principles.

• Familiarity with cloud platforms and automation tools like Ansible, with scripting skills for configuration management.

• Ability to quickly learn new technologies through self-study.

• Strong communication skills, structured thinking, and process-oriented approach with attention to detail.

• Proven ability to work independently, manage time effectively, and thrive under pressure while meeting tight deadlines.

• Service-oriented mindset with excellent organizational and problem-solving skills.

• Excellent command of both spoken and written English 

• You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).