What you'll do
- Manage a portfolio of Group Pension policies
- Update informational system with client and policy changes
- Calculate billing for policies
- Perform benefit calculation and payment processes
- Manage buy and sell orders for client investment selection
- Handle members account transfer process
- Issue fund and individual statements
- Conduct customer reconciliation process
- Prepare monthly end-of-month reporting
- Support customers on digital platforms
Key requirements
- Policy administration and financial transactions management
- Billing calculation and benefit calculation
- Investment selection management and account transfer process management
- Client service and customer digital platform support
- Report generation and data accuracy
- English and Greek language proficiency
- MS Excel proficiency
- Structured and detail-oriented work
- Management / Insurance / Economicspreferred
Benefits
- Extensive training opportunities including on-demand and on-site.
- Partnership with educational institutions offering tuition support.
- Comprehensive health insurance and pension scheme.
- Work-life balance, home-office equipment budget, recognition and rewards, monthly meal allowance, and modern office location.
About the job
As a Group Pension Employee, you will be responsible for managing a portfolio of Group Pension policies, ensuring accurate policy administration, financial transactions, and high-quality client service. The role combines operational excellence, data accuracy, and direct client support, contributing to the smooth execution of pension-related processes.
Your day-to-day:
Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
Billing Calculation
Benefit calculation and payment process
Management (buy & sell orders) for clients investment selection
Members account transfer process
Fund statement/individual statement issuance
Customer reconciliation process
Monthly EOM Reporting
Customers digital platform support
Qualifications:
Bachelor’s degree in any field of Management, Insurance or Economics
Excellent knowledge of Greek and English language, verbal and written
Very good command of MS Office especially in excel
Ability to work in a structured and detail-oriented environment
Familiarity with pension products or policy administration systems is a plus
Personal Profile:
Excellent written communication skills
Very good oral communication skills
Insurance, business and process knowledge
Ability to communicate effectively directly with customers
Ability to work under pressure
Ability to resolve conflicts and handle arguments
Ability to adapt to change
Customer centricity
Attention to detail and Quality-result driven
Positive attitude & team spirit
Ability to propose alternatives
What we offer:
Extensive training opportunities - on-demand and on-site options
Partnership with multiple educational institutions across Greece for advanced education, with tuition support
Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
Pension Scheme to secure your financial future
Well-being and work-life balance
One-time budget for home-office equipment to make your work-from-home comfortable
Recognition and rewards for excellence
Monthly meal allowance
Recently renovated offices, central location, with easy access
About the company
At NN, our purpose is to help people care for what matters most to them.
The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.
About the company
At NN, our purpose is to help people care for what matters most to them.
The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.