senior system administrator

This position includes coordination duties with IT engineers, support teams, and internal stakeholders to ensure smooth daily operations and efficient project execution.

Key Responsibilities:

• Administers, maintains, and optimizes the Group’s network and system infrastructure (LAN/WAN, routing, switching, firewalls, Wi-Fi, virtualization, servers, storage).

• Designs, configures, documents, and supports network and system solutions to ensure performance, reliability, and security.

• Manages and supports telephony environments (PBX, VoIP, SIP) and unified communications services.

• Coordinates with IT Support and Engineering teams to integrate systems, networks, and telephony solutions into broader IT operations.

• Monitors system and network performance, troubleshoots issues, and implements resolutions to minimize downtime.

• Develops and applies policies, procedures, and best practices for infrastructure operations and security.

• Evaluates new technologies and proposes improvements or upgrades for efficiency, automation, and scalability.

• Provides technical guidance and coordination (not direct supervision) to IT teams during projects, deployments, and incident handling.

• Contributes to knowledge-sharing and promotes skill development within the IT department.

Requirements

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).

• Minimum of 5 years of experience in system and network administration.

• Experience in coordinating technical tasks or supporting cross-functional teams (no direct leadership required).

• Strong knowledge of networking technologies and protocols: TCP/IP, DNS, DHCP, VLANs, routing, switching.

• Solid hands-on experience with Microsoft Active Directory, including group policies, domain services, and identity/access management.

• Experience with virtualization platforms (e.g., VMware, Hyper-V).

• Familiarity with storage systems (SAN/NAS), capacity planning, and performance optimization.

• Strong understanding of backup systems and procedures, including disaster recovery and business continuity.

• Experience with Microsoft Azure services (Azure AD, cloud infrastructure, hybrid environments) is highly desirable.

• Hands-on experience with telephony systems: PBX, VoIP, SIP, and unified communications platforms.

• Proficiency with monitoring, diagnostic, and design tools for systems and networks.

• Excellent communication skills, able to convey technical information clearly to various audiences.

• Strong analytical and problem-solving abilities.

• Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, Microsoft or Azure certifications) are considered an asset.

• Proactive mindset with a drive for continuous improvement and innovation.

Benefits

What We Offer:

• Competitive compensation package, aligned with experience and qualifications.

• Medical insurance plan.

• A professional and collaborative working environment with high-quality facilities.

• Opportunities for training, skill development, and career growth within a leading higher education group.