dealer support agent 2504
Metlen
Παιανία
Παιανία
Permanent
Πωλήσεις / Marketing / Εμπόριο Λιανικής
On Site
Full Time
About the job
We are currently looking for Dealer Support Agent to join our B2C Team part of our M Energy Customer Solution Division in our Paiania Offices.
By joining this role, you'll play a crucial part in building strong dealer relationships, supporting sales effectiveness, and ensuring overall customer satisfaction through proactive support and collaboration.
Your Role Will Encompass:
- Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively.
- Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track.
- Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand.
- Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience.
What you bring to the role:
- Bachelor’s Degree in Business Administration, Communication, Economics, or related fields.
- 1+ years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector.
- Proficiency in MS Office.
- Experience with Reporting and Dashboarding tools (e.g., BI).
- Excellent communication and interpersonal skills.
- Goal-oriented mindset with a focus on results.
- Self-motivation and ability to work independently.
Share the same Value Based Behaviors:
- People & Personal growth.
- Results orientation & Safety excellence.
- Collaboration & Trust.
- Empathy & Effective communication.
- Flexibility & Adaptability.
Your Benefits:
- Competitive remuneration package.
- Ticket Restaurant.
- Preferential household electricity plan.
- Group Health Insurance program.
- Pension Plan.
Πωλήσεις / Marketing / Εμπόριο Λιανικής
On Site
Permanent
Full Time
About the company
As one of Greece’s largest Heavy Industries Companies, Metlen provides more than 4,820 direct and indirect jobs, creating a work environment characterised by job security, equality, stability and employee commitment to the corporate values.
The human resources of the Company comprise highly skilled and trained people active in various sectors and disciplines.
In Metlen we seek to treat our people in a responsible and consistent manner and to remain their first choice of employer throughout the course of their careers. We are standing by our people and we take concrete steps to support their professional development.
Corporate Culture
The corporate culture of Metlen is the element that ensures cohesion and consensus in the efforts to realize the Company's vision, and is present across all the levels of the workforce – from the top management down to the production line.
The core priority of the corporate culture is to invest constantly in the human capital, which is the Company's driving force.
To this end:
- We focus on attracting and retaining competent professionals, whose values and principles are aligned with those of the Company
- We put to good use the potential of our people and we seek to provide them with tools and opportunities to help them develop their skills and support their professional development within the Company
- We encourage innovation, initiative, learning and diversity
- We recognise the importance that maintaining a balance between professional and personal life has for our employees
- We keep in place a set of corporate values that promote business excellence and social responsibility
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