waiter/ waitress 26055335

• Serve food courses and alcoholic beverages to guests.

• Set tables according to type of event and service standards.

• Answer questions on menu selections.

• Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Record transaction in MICROS system at time of order.

• Check in with guests to ensure satisfaction with each food course and/or beverages.

• Maintain cleanliness of work areas, china, glass, etc., throughout the day.

• Complete closing duties, including restocking items, turning off lights, etc.

• Present physical and accurate check to guest and process payment.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards.

• Read and visually verify information in a variety of formats (e.g., small print).

• Stand, sit, or walk for an extended period of time or for an entire work shift.

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

• Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None