We are seeking a seasoned commercial and sales-driven professional to work on the commercial strategy concerning the everyday, convenience, and luxury services we intend to offer to The Ellinikon residents and visitors.

He/She will be a member of the Lamda Development Property & Facility Management Team.

Job Summary

The Property & Experience Commercial Manager will shape the end-to-end commercial strategy of the entire portfolio of services, including commercial planning, pricing, go-to-market, sales development and revenue execution. The portfolio includes in-home property management services, personal care, wellness, retail, and digitally-enabled daily experiences.

He/She will drive commercial performance, boosting demand and customer lifetime value across all physical and digital touchpoints.

In detail, the Commercial Manager will have the following responsibilities: 

1. Commercial Strategy:

• Develop end-to-end commercial strategy for the convenience and luxury services portfolio, ensuring competitive market positioning, clear margin and growth targets

• Define revenue models, pricing frameworks and promotional levers (e.g., discounts, cross-service bundles, etc.) and tiering logic

• Design and execute loyalty and membership programs

• Drive initiatives that increase repeat usage, upselling, cross-selling and retention

• Understand and monitor uplift and portfolio-level economics

• Propose, evaluate and launch new value-add services or optimize existing ones based on customer behavior and market trends.

 Go-to-Market, Sales Development & Revenue Execution

• Define launch strategies for new services and new markets

• Identify priority customer segments and adoption levers

• Develop sales plans, quarterly targets, and channel‑specific tactics (digital, onsite, partner-driven)

• Collaborate closely with Marketing to build compelling value propositions that improve conversion and sales funnel performance

• Train internal and external teams (e.g., concierge, partners, customer support) on product positioning and messaging

• Translate data and customer insights into actionable commercial strategies

• Monitor growth KPIs, forecast revenue, and optimize the sales process end‑to‑end

• Build dashboards and reporting frameworks to track portfolio performance

3. Market & Consumer Insights:

• Conduct market analysis and competitive benchmarking across retail, property management, personal care & wellness, digital innovations shaping consumer market

• Lead consumer insights programs and translate findings into actionable commercial initiatives

• Coordinate with customer experience specialists to refine offerings based on customer feedback and NPS insights.

You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:

Academic Qualifications:

• Bachelor’s degree in Business, Economics, Marketing, Hospitality or related field

• Master’s degree (MBA or MSc) preferred

Professional Experience:

• 7–10+ years in Commercial Strategy, Sales, Product Management (consumer), Business Development, Hospitality (Commercial)

• Proven track record of meeting revenue and growth targets

• Demonstrated experience in designing loyalty and incentives schemes

• Experience in managing or influencing P&L for large product portfolios

• Strong analytics, pricing, and market analysis background

• Preferred experience in one or more of the following industries:

  • E-commerce platforms/ marketplaces

  • Luxury goods

  • Hospitality

  • Property Management

  • Personal Care / FMCG

  • Large Retail

  • Telecommunications

• Familiarity with omnichannel/digital service models.

Skills & Capabilities

• Strong command of the English language

• Ability to influence cross‑functional stakeholders including sales, marketing, product development and digital

• Strong commercial acumen with the ability to shape pricing and commercial strategy from scratch

• Strategic thinker with the ability to translate insights into executable commercial plans

• Excellent analytical skills with proficiency in Excel and data visualization tools.

On a personal side, the ideal candidate should demonstrate the following qualities:

• Commercially driven with a growth mindset and strong business judgment

• Strong communication skills with ability to align the organization on complex technical decisions

• Able to balance strategic direction with hands-on execution

• Able to drive alignment and compromise between different stakeholders

• High energy and passionate individual who inspires teammates

• High ownership mentality and ability to operate in a fast-paced, entrepreneurial environment

• Embraces a culture of trust and transparency.

Our Company offers:

Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.

Thus, we do provide:

• A passionate working environment

• A competitive compensation package according to professional experience, combined with additional benefits

• An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!