kngs customer care specialist
Jul 18, 2026 · Kuehne+Nagel
Benefits
- Analyze KPIs, create performance overviews, collaborate with international teams, gain knowledge across different MOTs, support KN Stations, report on milestones, and provide reason coding for milestone reporting.
About the job
We are looking for motivated employees to join our team at the KN Branch in Gätringen, within the High-Tech Solution Center department. You will work in the Operations Management Control Center and serve as the central point of contact between KN Stations worldwide and our customers
How you create impact
You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.
What we would like you to bring
Strong English communication skills
Proficiency in MS Office (Excel, PowerPoint)
High commitment, motivation, teamwork ability, flexibility, and strong self-organization
Open-mindedness towards new challenges
Strong ability to articulate clearly and effectively
What's in it for you
Analyze KPIs (internal and external)
Create performance overviews (weekly, monthly, quarterly)
Collaborate with international teams, both internal and external
Gain knowledge across different MOTs
Support KN Stations in various countries
Report on milestone completeness and timeliness
Provide reason coding for milestone reporting
Monitor live shipments
Coordinate transportation to ensure on-time performance compliance
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.
About the company
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.