commercial services b2b senior specialist
Sep 30, 2026 · Kotsovolos
What you'll do
- Own commercial and operational performance across the assigned portfolio, identifying growth, margin and customer experience opportunities.
- Expand the Services ecosystem through customer and partner engagement, portfolio promotion and relationship building.
- Develop data-based recommendations on pricing, propositions, service scope and commercial policies.
- Lead complex tenders, customer proposals and contract inputs.
- Drive service performance and operational governance through KPIs, dashboards, routines and corrective actions.
- Coordinate critical customer cases, delivery dependencies and cross-functional priorities.
- Provide visibility on risks, capacity constraints and improvement opportunities.
- Own commercial systems, data and process changes across SAP, PIM, B2B platforms and reporting tools.
- Ensure data quality, controls and compliance across pricing, master data, reporting and contractual commitments.
- Lead cross-functional improvement initiatives and business cases, aligning stakeholders and quantifying impact.
Key requirements
- 5+ years' experience
- B2B commercial operations, commercial performance management and operational performance management
- Business development, tendering, customer proposals and contract management
- Pricing and service-level management
- SAP, PIM and B2B platforms
- Power BI and Microsoft Excel
- Process and system improvement
- Business Administration / Marketing / Operations Management / Financepreferred
Benefits
- Continuous training in new technologies and tools, career development and growth opportunities, and a competitive performance-based bonus scheme.
- Group health/medical insurance package, hybrid working model and internal wellbeing action.
About the job
Better Living. Everywhere. for Everyone! 💼 Your everyday work-life - Own the commercial and operational performance of the assigned portfolio, identifying opportunities to drive growth, margin and customer experience. - Expand the Services ecosystem through direct customer and partner engagement…
About the company
At Kotsovolos, member of PPC Group, we believe in the constant growth and development of our company and our over 3,000 people.
Our philosophy is to empower our people to achieve a better life, by applying this in all our actions. We invest in our network of 97 stores in Greece and Cyprus, having established 2 modern training centers in Athens and Thessaloniki, counting over 50,000 hours of training and 350 workshops per year. We constantly ensure our people have growth opportunities, creating new teams and innovative projects for them. Our goal is to highlight and enhance everyone's talent and creativity. For more than 73 years, we've been the first to introduce technological advances for a Better Life.
This is our daily challenge: to make a difference, so that all of us can be MORE.
About the company
At Kotsovolos, member of PPC Group, we believe in the constant growth and development of our company and our over 3,000 people.
Our philosophy is to empower our people to achieve a better life, by applying this in all our actions. We invest in our network of 97 stores in Greece and Cyprus, having established 2 modern training centers in Athens and Thessaloniki, counting over 50,000 hours of training and 350 workshops per year. We constantly ensure our people have growth opportunities, creating new teams and innovative projects for them. Our goal is to highlight and enhance everyone's talent and creativity. For more than 73 years, we've been the first to introduce technological advances for a Better Life.
This is our daily challenge: to make a difference, so that all of us can be MORE.