What you'll do
- Provide exceptional customer service and ensure guest satisfaction
- Create perfect food and wine pairings to enhance the dining experience
- Learn and utilize an extensive wine list accurately
- Present wines gracefully, discussing regions and wine-making processes
- Attend to wine service details including temperature and glassware choices
- Maintain and update all beverage lists
- Track wine stock and submit orders as needed
- Maintain cellar and ensure proper wine preservation
Key requirements
- 2+ years' experience
- WSPC level 2 or equivalent qualification
- Customer service orientation with outstanding upselling skills
- Deep knowledge of Santorini wines and wine presentation
- Wine stock management and cellar maintenance skills
- Experience with POS systems, preferably Micros
- High energy, diligence, communication skills, integrity, and reliability
Benefits
- Competitive compensation package based on qualifications and experience.
- Accommodation and daily meals provided.
- Pleasant working environment with supportive management.
- Training, career development and excellent career progression opportunities.
About the job
Required Qualifications
Minimum 2-year experience in a similar position at a luxury Hotel brand or at a fine dining establishment.
Oriented to customer service and satisfaction.
Minimum WSPC level 2 (or equivalent).
Ability to create perfect food and wine pairings that elevate the dining experience.
Ability to perform at the highest of standards in a busy environment.
Ability to learn and utilize an extensive wine list perfectly.
Competence in presenting wines gracefully to guests, talking about regions and the wine-making processes.
Attention to detail with regards to wine service, including the ideal temperature and choice of glassware for each wine.
Ability to keep all beverage lists updated and presentable.
Deep knowledge of Santorini wines.
Ability to keep track of wine stock and submit orders.
Excellent knowledge of cellar maintenance and wines preservation.
Working knowledge of POS systems (ideally Micros).
High levels of energy & diligence.
Outstanding upselling skills.
Constant will to improve operations and set higher goals.
Integrity, reliability & a spirit of cooperation.
Excellent communication skills and fluency in English.
Katikies Offers
Competitive compensation package based on qualifications and experience.
Accommodation & Daily meals.
Pleasant working environment.
Supportive management.
Training and career development.
Excellent opportunities for career progression.
Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.com
All applications will be treated in the strictest confidentiality.
About the company
Katikies was born of a desire to combine the warm embrace of Greek hospitality with the dramatic beauty of the country’s unforgettable landscapes. Katikies’ unique spirit was inspired by the rush of feelings that Santorini awakens in the heart of every traveller. The first location, Katikies Hotel, pays homage to the setting in all its glory, as do subsequent properties. Each hotel contains a hint of the Greek islands' magic, and together they celebrate beauty, authenticity and life itself.
When you join Katikies, you also join a family full of passion about superior experiential hospitality. We ensure our employees have just as many memorable moments as our guests.
More than just history-rich hotels and breathtaking destinations, our staff is at the heart of the Katikies legendary hospitality. We will invest in your development and wellbeing to help you reach your full potential as we are passionate about the art of living well. You will be too.
About the company
Katikies was born of a desire to combine the warm embrace of Greek hospitality with the dramatic beauty of the country’s unforgettable landscapes. Katikies’ unique spirit was inspired by the rush of feelings that Santorini awakens in the heart of every traveller. The first location, Katikies Hotel, pays homage to the setting in all its glory, as do subsequent properties. Each hotel contains a hint of the Greek islands' magic, and together they celebrate beauty, authenticity and life itself.
When you join Katikies, you also join a family full of passion about superior experiential hospitality. We ensure our employees have just as many memorable moments as our guests.
More than just history-rich hotels and breathtaking destinations, our staff is at the heart of the Katikies legendary hospitality. We will invest in your development and wellbeing to help you reach your full potential as we are passionate about the art of living well. You will be too.