supervisor footwear #jd sports ιωάννινα
Aug 14, 2026 · JD Sports Greece
What you'll do
- Provide excellent customer service
- Handle customer complaints and enquiries
- Ensure sales staff appearance meets company guidelines
- Understand Customer Service measuring programme
- Achieve and aim to exceed sales targets
- Monitor staff service to boost sales
- Use in-store devices to showcase full product range
- Use reports for key product placement
- Apply visual merchandising techniques to attract customers
- Maintain sales floor standards and stock presentation
- Encourage staff progression
- Assist with training and induction of new staff
- Support development of existing staff and completion of E-Assessments
Key requirements
- Customer service skills
- Time management abilities
- Strong communication skills
- English language proficiency
- Computer skills
- Numerical and analytical knowledge for KPI monitoring
- Passion for sports and fashion
Benefits
- Career development opportunities, education programs with university partnerships offering discounts, integrated health and well-being support including free diagnostic tests and mental health platform access, 'parents’ day off' program, generous employee discounts across brands, and numerous extras and perks.
About the job
We are looking for a talented and passionate Supervisor Footwear for our JD Sports Store in Ioannina!
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.
Responsibilities:
Customer Service
Provide customers with excellent levels of Customer service.
Deal with customer complaints and enquires, providing the best possible outcome.
Ensure the personal appearance of sales staff is in line with company guidelines.
Have an understanding of the Customer Service measuring programme.
Sales
Ensure that targets are achieved and, where possible, exceeded.
Monitor staff service levels in order to maximise store sales.
Utilise in-store devices, making sure that the customer is offered the whole product range.
Use reports to assist you in product placement of key selling lines.
Visual Merchandising
Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
Provide assistance with the maintenance of standards on the sales floor.
Keep stock clean and presentable at all times.
Training & Development
Encourage personal progression throughout your store
Provide assistance with the induction and training of new starters.
Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.
Requirements
Experience in equivalent position in Retail area (ideally in fashion, Retail Supervisor experience would be advantageous).
Excellent Time Management skills
Strong verbal and written communication skills and interpersonal skills
Excellent use of English language and computer skills
Numerical and analytical knowledge to monitor KPIs
Passion for sports and fashion
Willingness to learn and tackle new challenges
Benefits
Career development opportunities & education programs
Enhanced academic advancement opportunities through ourestablished university partnerships (with discounts of up to 75% at the European University of Cyprus, up to €3,000 at UCLan, and up to 60% at Mediterranean College)
Integrated health & well‑being support for all employees,including free diagnostic tests at Euromedica diagnostic centres and seamless access to a mental health platform
One day off, part of our "parents’ day off" program — offered specifically for the first day of school
Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Rundome, JD Sports stores)
Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras!
About the company
Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has 4,850 stores (as at 1 February 2025) across 49 countries (including franchises and joint ventures) with a strong presence in the UK, Europe, North America and Asia Pacific.
Our vision
“Connect globally, inspire locally, empower individually”
JD seeks to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
Our mission
Continuously set the global standard for retail experience through best-in-class operations, connected consumer experiences and the unique delivery of the world’s most authentic brands to the market.
Our values
“Competitive, entrepreneurial, committed, ethical, team orientated”
We believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place. We always strive to do the right thing for our colleagues, our customers and our communities. Read our latest Environment, Social and Governance Report. Find out more about our ESG commitment here.
About the company
Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has 4,850 stores (as at 1 February 2025) across 49 countries (including franchises and joint ventures) with a strong presence in the UK, Europe, North America and Asia Pacific.
Our vision
“Connect globally, inspire locally, empower individually”
JD seeks to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
Our mission
Continuously set the global standard for retail experience through best-in-class operations, connected consumer experiences and the unique delivery of the world’s most authentic brands to the market.
Our values
“Competitive, entrepreneurial, committed, ethical, team orientated”
We believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place. We always strive to do the right thing for our colleagues, our customers and our communities. Read our latest Environment, Social and Governance Report. Find out more about our ESG commitment here.