What you'll do
- Assist customers through inbound calls, emails, and chats
- Communicate a variety of information to customers
- Listen actively and resolve customer inquiries
- Deliver a meaningful, positive experience in every customer interaction
- Learn and retain knowledge of existing and new products and services
Key requirements
- English proficiency
- Customer service, inbound call handling, email support, and chat support
- Verbal communication, written communication, and active listening
- Customer inquiry resolution and product and service knowledge retention
- Punctuality and schedule adherence
- General Studies
Benefits
- Flexible schedules, competitive salary, 20-26 paid days off per year, medical and life insurance, monthly meal vouchers, global incentive programs, and career growth opportunities.
About the job
Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
Benefits of Working as a Customer Service Representative:
Flexible schedules
Competitive salary
20-26 paid days off per year
Industry-leading benefits - Medical and life insurance
Monthly meal vouchers
Global incentive programs
Amazing career growth opportunities
Working as a Customer Service Representative, You Will:
Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.
Working as a Customer Service Representative, You Have:
English Proficiency
A high school diploma (or equivalent).
6 months – 1 year of customer service experience.
Great communication skills, both verbal and written
The ability to be consistently ready to work and on time as scheduled.
The understanding you will be working on site at our state-of-the-art campus in Athens, Greece
Availability: Full-time (some shifts may depend on availability).
About the company
