store performance executive int-0241

Based in Attiki, Greece and reporting to the Store Performance Manager, the ideal candidate will play a key role in driving sales growth and enhancing store performance. This role focuses on managing operational efficiency and sales effectiveness across the retail network to support the company’s overall success.

Key activities and responsibilities of this role include:

Retail Sales Management:

• Developing and implementing national sales strategies to achieve revenue goals and maximize profitability
• Identifying growth opportunities by analyzing market trends, competition, and local demographics, and adapting store operations accordingly

Store Operations:

• Supervising daily retail store operations to improve beverage quality, customer service, and cleanliness standards
• Addressing operational issues, resolving customer complaints, and overseeing new projects like product launches and loyalty programs
• Collaborating with internal departments to ensure alignment with business goals and seamless execution of store operations

Franchisee Satisfaction:

• Acting as the main point of contact for franchisees, providing support and resolving store issues
• Fostering strong relationships with franchisees through communication, training programs, and collaboration to improve store performance

Market Analysis:

• Staying informed about industry trends and competitor activities
• Providing insights and recommendations to senior management based on market data
• Any other task that may be required from time to time

Professional experience & qualifications of a successful candidate:

• Bachelor’s degree in Business Administration or related sector
• At least 3 years’ professional experience in a similar position preferably in B2B sales or retail store operations; experience in the food and beverage industry is considered a strong plus
• Comfortable with MS office and related tools
• Excellent communication skills in Greek and English
• Valid driving’s license and willingness to travel as required

 Core competencies of a successful candidate:

• Driven, self-motivated, hard-working, trustworthy and client-focused
• Avid multi-tasker with advanced organizational skills and strong focus on results
• Effective communicator (both verbal and written)
• Personable and engaging, able to build strong relationships and work in teams
• Confident and able to work well under pressure

 Benefits provided by the company:

• Employment in a modern environment with opportunities for career growth
• Comprehensive training and professional development programs
• Performance-based bonus
• Private health insurance
• Company car & gas card
• Full coverage of travel expenses