senior account manager

Intellectica is recruiting a Senior Account Manager on behalf of its client, a multi-awarded, fast-growing, technology-first growth agency, specializing in performance marketing and digital transformation. With a team of 180+ experts across performance marketing, data, technology, and creative, the company partners with leading brands to deliver measurable, data-driven growth across international markets. Based in Athens, Greece and reporting directly to the Account Management Operation Lead, the successful candidate will play a key role in shaping client strategy, driving account growth, and acting as a trusted advisor to senior stakeholders.

Key activities and responsibilities of this role include:

• Acting as the primary point of contact and strategic partner for a portfolio of clients within the Hospitality & Travel sector, building long-term, trust-based relationships

• Owning the overall strategic direction of accounts, ensuring alignment between client business objectives and digital marketing initiatives

• Translating client goals into clear, actionable digital strategies, leveraging a strong understanding of the performance marketing ecosystem

• Collaborating cross-functionally with internal teams (performance marketing, data, creative, tech) to design and implement integrated solutions

• Leading all client communications, ensuring clarity, consistency, and high-quality delivery across all stages of the engagement

• Overseeing the day-to-day management of accounts, ensuring timely execution, high standards, and client satisfaction

• Monitoring and interpreting campaign performance, delivering data-driven insights and strategic recommendations to clients

• Anticipating client needs and proactively address challenges, particularly in fast-changing environments such as tourism and seasonality-driven markets

• Identifying and drive growth opportunities within existing accounts through upselling and cross-selling initiatives

• Facilitating client meetings, presentations, and strategic reviews, effectively communicating with senior stakeholders (e.g., CMOs, business owners)

• Supporting new business initiatives, contributing to pitches and proposal development for prospective clients

• Any other task that may be required from time-to-time

 Professional experience & qualifications of a successful candidate:

• Bachelor’s degree in Marketing, Business Administration, or a related field

• Proven experience in Account Management, Client Services, or Business Development within Digital Advertising or Performance Marketing

• Deep understanding of Performance Marketing channels (e.g., paid media, analytics, digital strategy), the full digital ecosystem, and how it applies to Hospitality, Travel, or HoReCa sectors

• Ability to translate data into meaningful business insights and strategic recommendations

• Experience working with senior stakeholders (e.g., CMOs, decision-makers)

• Fluency in both Greek and English

Core competencies of a successful candidate:

• Strong communication & presentation skills

• Client-centric mindset

• Collaboration & teamwork

• Ability to perform under pressure

• Problem-solving & critical thinking

• Proactivity & ownership

• Adaptability to market trends