quality administrator

Reporting to the In store Logistics Manager of the Sales, Range & Logistics Division you are responsible and accountable to: 

• Drive cross-functional collaboration and knowledge sharing to ensure end-to-end product and F&B quality, safety, and compliance

• Ensure processes are in place for recalls in the GR-CY-BG market

• Organize and update CASY training materials; support GR-CY-BG users

• Keep market and F&B stakeholders informed of product quality deviations/risks

• Work across functions to boost customer satisfaction and reduce returns

• Monitor handling compliance cases and local sales stops; support major safety/quality alarms

• Collect, analyze, and report monthly Recovery KPIs from GR-CY-BG stores

• Track sales stop quantities and relevant IKEA compensation across the supply chain

What You Bring

• Minimum 2 years of experience in logistics, preferably in retail

• Bachelor’s degree  (will be considered as asset)

• Good Knowledge in MS Office and Navision

• Strong soft skills: communication, collaboration, teamwork, problem-solving, and analytical thinking

• Fluent in English

• Solid logistics background

What We Offer

At IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.

💰 Competitive Compensation: Attractive salary & benefits package.
🩺 Health & Well-being: Comprehensive group life & medical insurance.
💻Employee Development: 40+ hours of annual training for continuous learning & development.
🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent.
🛍️ Special Discounts: Discounts on IKEA products & other Fourlis Group brands.

🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices.
🚗 Transportation Support: Transportation cards .

🌍 Inclusive Environment: A welcoming, international & diverse team.

The People We Are Looking For

• Lead by example, always striving to find new and better ways to move forward.

• Empower others by taking ownership, making decisions, and following through with accountability.

• Embrace a hands-on, customer-focused approach, committed to delivering excellent service.

• Have the courage to challenge existing solutions and think creatively.

• Be passionate about life at home and the retail industry.

Let’s Make a Difference Together!

Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.