For our IKEA AIRPORT Store, we are looking for

DEPARTMENTAL HEAD OF SALES – HFBs COORDINATOR (SALES COORD_0924)

Reporting to the Sales Manager you will be responsible and accountable for:

•  Achieving the sales & profitability budget set by the Sales Manager for the HFBs of your responsibility

•  Steering towards maximizing all commercial KPIs of the HFBs of your responsibility

•  Ensuring the best possible customer service having customers in focus as your first priority

•  Controlling, steering and following up all operating costs and P&L elements related to your areas of responsibility

•  Knowing your local market potential and ensure your store is locally relevant

•  Selecting, developing and maintaining a motivated team capable of producing the agreed objectives and implementing the actions agreed to improve improve the 4-axis index of the Engagement Survey (Safety-Meritocracy-Respect-Development). 4 axis index.

•  Implement all the agreed actions set in order to improve the Brand capital, the CX Results & the Employee Survey indices

•  Securing that each area you are responsible for, is properly staffed with trained and qualified co-workers during all opening hours

Qualifications and Competences Required:  

•  Bachelor’s Degree

•  At least 3 years of experience in a managerial position

•  Good people management skills and team-oriented personality

•  Achievement drive, initiative taking and problem-solving skills

•  Commercial Thinking

•  Customer Focus

•  Good planning and organizational skills

•  Very good communication and interpersonal skills

•  Analytical and numerical abilities

•  Ability to work under pressure and strict deadlines

•  Very good command of the Greek & English language

•  Good knowledge of Ms Office

Qualifications considered as an asset:

•  Knowledge of Microsoft Navision

•  Post Graduate degree in Management

The People we seek:

Lead by example constantly looking for new and better ways forward.

Believe in empowering people, taking ownership, making decisions and following through Have a hands on and customer service driven approach.

Have the courage to question existing solutions and think in unconventional ways Have a passion for life at home and retail.

What we offer:

If you take on this position, these are just a few things you can expect from us:

•  An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods.

•  A diverse group of people who value working together.

•  Public transportation monthly ticket benefit OR Attiki Odos Tolls.

•  An open and inclusive culture where you can be yourself.

•  And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us.

IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 5 Stores (Athens, Thessaloniki, Larissa, and Ioannina), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi, 1 Store in Cyprus (Nicosia) & 2 in Bulgaria (Sofia & Varna). We also operate 8 Pick-Up-Point (Rhodes, Patra, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol) & 1 Shop in Bulgaria (Veliko Tarnovo)