back office coordinator

Do you enjoy helping customers and working in a excellent working environment? On behalf of our client, a leading Greek company with a well-established and recognized brand in the automotive sector we are looking for a Back office Coordinator to join the Commercial Department. If you are customer-focused, communicative, and eager to be part of a dynamic operation, this could be the perfect opportunity for you! Apply now and become part of a team that puts customer experience first.

Department:

Commercial

Project Location(s):

Sindos Thessaloniki

Education:

You are responsible for

• Handle inbound calls, emails, inquiries from customers

• Provide accurate information regarding products, promotions, orders, deliveries, and returns

• Manage order placement, modifications, cancellations, and complaints

• Resolve customer issues professionally, efficiently, and with a positive attitude

• Collaborate with internal departments (logistics, warehouse) to ensure timely resolution

• Maintain up-to-date records in CRM systems

• Follow company procedures and service quality standards

Your Education & Qualifications are

• Experience in a similar position in a commercial department

• Excellent communication skills in oral and written form

• Knowledge of computer operation and MS Office applications

• Knowledge of ERP systems, will be considered as a plus

You are a professional with

• Strong communication and interpersonal skills

• Customer-focused mindset with problem-solving ability

The company offers

• Competitive salary

• Working hours: 8-hour morning schedule

• Stable working environment in a leading company

• Continuous training and development opportunities

• Friendly and supportive team culture