groom
Aug 11, 2026 · GRECOTEL HOTELS & RESORTS
What you'll do
- Greet guests upon arrival and provide exceptional customer service throughout their stay
- Assist guests with their luggage during check-in
- Escort guests to their rooms and explain hotel facilities and services
- Deliver guest requests such as room service and additional amenities
- Provide information about the hotel, local attractions, and activities
- Communicate with other departments to fulfill guest requests and resolve issues
Key requirements
- Customer Service and Communication Skills
- Teamwork and professional demeanor
- Driver's License
- Fluency in English and knowledge of additional languages
Benefits
- Competitive salary package and additional benefits.
- Career development within Greece's leading hospitality group.
- Opportunities for internal mobility and long-term career growth.
About the job
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Groom to join its team. As a Groom, you support the Reception department and provide customer services upon their arrival with a friendly, polite approach and assist them with their luggage transfer with care by following the company’s SOPs. The Groom reports directly to the Assistant Front Office Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Greet guests upon arrival and provide exceptional customer service throughout their stay.
Assist guests with their luggage, ensuring a smooth and efficient check-in process.
Escort guests to their rooms and familiarize them with the hotel's facilities and services.
Assist in delivering guest requests, such as room service or additional amenities.
Provide general information about the hotel, local attractions, and activities.
Communicate effectively with other departments to fulfill guest requests and resolve any issues.
Requirements
Previous experience in a similar role in the hospitality industry is preferred.
Strong customer service skills and a friendly, outgoing personality.
Professional appearance and demeanor.
Excellent communication and teamwork skills.
Driver's license is required.
Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
Competitive salary package and additional benefits
Career development within Greece's leading hospitality group
Opportunities for internal mobility and long-term career growth
Accommodation (if necessary) and full board
Transportation support and/or travel expenses
Access to training and educational programs
A dynamic and supportive working environment
Employee discounts across Grecotel hotels and selected partner businesses
A people-focused culture built on teamwork, respect and excellence
About the company
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE
About the company
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE